Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. Mark Kling

    Mark Kling Technology Contributor

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    Yep,, PM me your E-Mail address.

    Thanks,
    Mark
     
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  3. ecbaatz

    ecbaatz Bobtail Member

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    Mar 23, 2011
    Edwardsburg, MI
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    Mark,

    Is there any way other way to get the map updates other then ordering it off the web. I tried twice with to different cards and it would not go through. When I mentioned this to customer service they said to check with my credit card company. I.E being lazy, after all I was able to use the cards on other web sites.

    I don't think they want to sell them otherwise they would have me call them or call me and let me order it over the phone.

    My 710 is working fine but little things like this make me lean to another manufacturer if it does fail.

    Eric
     
  4. Mark Kling

    Mark Kling Technology Contributor

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    PM me your name and the last 4 of the CC. I will have them check.

    If you have a 510 or 710 then you need not order the maps. These have the latest maps.

    Thanks,
    Mark
     
  5. Sea0fgreen

    Sea0fgreen Light Load Member

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    Jul 1, 2009
    Rural USA
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    I got the 510 ten about 2 weeks ago. I love it sofar but its already got a line of dead pixels running horizontally about a inch from the top of the screen.
     
  6. Mark Kling

    Mark Kling Technology Contributor

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    Serial number?

    You should be able to return it for an exchange from the truck stop you bought it at. IE - same truck stop name..

    Thanks,
    Mark
     
    Sea0fgreen Thanks this.
  7. Sea0fgreen

    Sea0fgreen Light Load Member

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    510-035664-el-11w23 v.2.2
     
    Mark Kling Thanks this.
  8. Mark Kling

    Mark Kling Technology Contributor

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    Did you send in the promo card for the maps yet?

    Thanks,
    Mark
     
    Sea0fgreen Thanks this.
  9. Sea0fgreen

    Sea0fgreen Light Load Member

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    Promo card? To be honest i never looked at the paperwork with this thing lol. Just exchanged it for another one but i dont see anything but the warrenty card?
     
  10. Mark Kling

    Mark Kling Technology Contributor

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    http://www.randmcnally.com/lifetimemaps/

    down on the ** line is the link.

    Thanks,
    Mark
     
    former yankee and Sea0fgreen Thank this.
  11. NCdriver

    NCdriver Light Load Member

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    Jan 8, 2011
    Creedmoor, NC
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    Mark this my have been said before but please make sure the next update . I895 tunnel in Baltimore MD has a 96" max wide no 102 trls. lucky for me I just got a warning. I looked in the Rand Map book and it does not have the max listed either just says has restrictions. There are signs but I missed them.
     
    Mark Kling Thanks this.
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