Problems with drivers in the past week

He's been posting stuff like this as long as I've been following this forum. I'd suspect it's legit. Probably more like someone that had a fat customer fall in his lap and grew his business faster than he could grow his own business skills.

Pavel: Dump him. This dude left you hanging. Period. Any value he has added in the past month was wiped out by the damage he has done to your reputation with your customer. Two times. Once with the late delivery and again with the dropped load this week.

The excuse really doesn't matter.

One thing I learned from a decade of managing large I/T operations, from smaller teams of highly skilled technical folks (prima donnas) to call centers staffed to 600+ (entry-level):

Someone who is an average, or even below-average worker who can read a clock, is always on time, and checks in when expected will, in the long run, easily outperform a superstar that is a flake and checks out from time to time.​

Good luck with your decision.

 

I did'nt mean any disrespect I just seen he had 13yrs in his profile and I was thinking this should'nt be his first driver scewup issue.

 

The dead relative story is very common for an excuse not to work. I heard it many times and the quote above is the absolute best way I have found to handle it. If he's telling the truth, you find out, send a card or flowers to the funeral, and your a great guy. If he's lying you find out as well and can call him a low down snake for claiming a relative died to get out of work.

I'd still have a talk with him about communication and possibly let him go even if the uncle really did pass but at least you'd know the truth.

 

Wow, reed the whole thread.

Stuff happens in life. And I feel for the guy. But there is no excuss, NONE, for him not taking the time to reach you. PERIOD. What responsible person would think that this is OK. Key word is RESPONSIBLE. BS story or not. You do not want this guy working for you.

 

Unless he was in the hospital and couldn't not use a phone at all and no one else could call for him, he is done. This is a no brainer. I don't care if his wife died (I mean, I do and all... BUT....) it takes 15 seconds to call and leave a voice mail. Or he could hand his phone to someone else to call for him. This is so irresponsible it is off the charts. And I pretty much always believe that people have good intentions. But this is over the top.

 

You are missing the point. The point is not whether or not the story is true. Who cares if it is true. This is about personal responsibility. This is not a job where you can just up and disappear...

 

Personally, I don't understand why you would consider paying him at all. He didn't do his job. Look, I am a major ##### cat when it comes to taking care of my drivers -- ask Rollin Coal.... but this is crap. There is NO WAY that I would pay a driver under these circumstances. Sorry, but when a loved one dies -- your immediate thoughts as you process the emotions -- are "what do I need to take care of so that I can free myself up to deal with what is going on." My mother and sister died two years ago. In one case, I finished mowing the lawn, did laundry and shopped for groceries before going to the funeral. In the other case... it was similar. This was a LOAD for crying out loud. You make a call; you deal with it. That you would consider paying someone that is so clearly not capable of doing the job is staggering!

 

I agree it was more than likely a bunch of bull.

But... I know my # that's it. I don't even know the # of the house phone. Don't know the # for work either. I have it all programmed into my cell. If I loose it or it breaks it would be an interesting day. Was a day ( pay phones) when I knew all those #'s for sure. Now my mind is too busy trying to remember where I put my socks last night.

 

Nice

 

The responsible thing to do would be to call the boss, pavel94. And I'm sure he/she could tcall it etc so the guy could go attend to his uncle.