I finally bought a TND 510, wish me luck!

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by JohnBoy, Nov 20, 2011.

  1. JohnBoy

    JohnBoy Road Train Member

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    No, just those 2 times.
     
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  3. Mark Kling

    Mark Kling Technology Contributor

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    Chances are the Lat/long is not correct in the map database. If you want to E-Mail me the information then we can send it into Navteq to update them.

    thanks,
    mark
     
  4. Beer Runner

    Beer Runner Medium Load Member

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    It does the same thing to me one in a while. Be nice if it didn't, but I can live with it. From now on I blame it all on MS.
     
  5. dirtjersey

    dirtjersey Light Load Member

    Thanks cc for advice i will try it. Also why do people say that about u turns? When i make a uturn i mesn i find a large lot or go around the block. The gps trys to lead me down residential areas at times. Today it took me 2 mi down the road made me make a legal truck u turn then go back the other way when i could have just gone right in the first place
    As johnny said it does silly things, for me, more often than not. And i do regret getting it, but thats my opinion. As far as the issue johnny is having with the gps saying things on opposite side then really is. Tgat also happens to me.
     
  6. Mark Kling

    Mark Kling Technology Contributor

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    Drivers,

    You have to remember you see a physical road in front of you. The navigation device sees a Lat/Long for that address. If the Lat/Long is set for one driveway and you have to enter another then it may not route you the way you need to go.

    Wrong sides of the road. Again, this is data from a Lat/Long. If it is not correct in NavTeq or the mapping data then it will be wrong to you.

    Mapping is not a physical road in the mapping database. It is built into segments with many attributes for each segment. Roads have ranking and based upon the ranking is how the coding/router is going to route you. I have a few roads around me that have a Rank 0, but once past them it routes me, otherwise it is trying to get me to make U-turns.

    A U-turn is turning around where you physically are on a road, such as at a light. Turning around in a lot or parking lot is changing your direction.

    Roads change by being moved, adding new ramps, widening them, etc etc. So long as DOT has not signed off on the project it will not be in the mapping database. Sometimes once signed off it could take up to a year to be entered into a mapping database.

    Not all businesses are in the mapping Database. Many businesses that have been in place for years simply could have been overlooked into being added to a mapping database.

    A mapping database takes the Lat/Long of the beginning/end of that road. It then basically subdivides the numbers from the beginning/end. You may have the navigation device tell you that you have arrived to find out you are still off a block. A mapping database would be physically huge to try to map each Lat/Long of each business/address.

    Routers in the software are tweaked for best overall performance over a general area. If it was tweaked for NYC, then LA might be off.

    Roads are built to either be STAA or Non-STAA. If you are 96" wide and a 48' trailer you are allowed on Non-STAA roads. A trailer that is 102" wide or 53' long is only allowed for local deliveries on a Non-STAA road.

    If you find things not correct or wonder why, then post on TTR and I can find out why.

    Generally the router will try to route a truck with more right hand turns than a left since it is easier to do rights.

    No Navigation device is going to be perfect. No mapping database is perfect. As I tell drivers, think back. Navigation units came out for cars. How many car's actually reported any issues? They do not care about a 12'6" overpass or a 10 Ton bridge. Truck navigation devices came along and errors are found in any mapping database. Now we have to worry about 10 Ton bridges and 12'6" overpasses. But, who in the past worried about these issues and kept on top of corrections? Now a few companies have come along with Truck Navigation devices. Rand is on top of any and all routing issues, errors in locations, errors in truck attributes, etc. What you turn in gets tested and looked at down to the street segment to find out why.

    Rand has its own Proprietary Truck attribute database. Rand does not share it with anyone, but we constantly keep it updated with what you the driver reports back to Rand via this site or a Tell Rand.

    Rand keeps all of what is turned in that is in error or needs to be added and we spend several months going over the new map database to make sure corrections have been done. Rand spends daily running what we call "Golden Routes" to check our routers and see if routing is correct. NYC has been gone over street by street. True; mapping companies put out quarterly updates and Rand updates yearly at this time. Rand spends months looking at Raw data to make sure that you are getting what you need in a navigation device. Will items not be correct still - yes. Rand does not control NavTeq. We submit "bugs" to them and it is in their court so to speak now. For truck attributes - we control that database.

    The navigation device is simply a computer following commands based upon the settings you have set as parameters. It follows what is in the mapping database based upon what the segments have in place.

    If it routes you on a route and you know of a better or different route, then once you turn on "your" route the navigation device will sense this via Lat/Long and change your route. Do not expect the navigation device to think like you. If you wish to change your route you can do with a "via" by adding locations, moving the map around, or simply driving the direction you wish to go.

    A business may have several ways to enter their location. Your entrance in the back is usually what is not set on the Lat/Long for that business. It is usually the front entrance. Once you do find your entrance you can simply on the map screen go to the bottom left and hit the Cog. Then simply do a "Save Current Location" and save to the address book.

    No matter what navigation device you have, it is set by what is in the mapping database. If you are on a mapping database from 2009, then all the changes found and corrected in 2010 will not show up. What is currently offered is the latest. It has hundreds of road/truck attributes changes in place. So, if you are on 2009 maps you will get restrictions or non-truck routes that have been corrected.

    It is in your best interest if you run a navigation device to keep the latest maps in place. Rand has changed in that (not including this latest promo) if you buy the maps, then all future map updates are free (limitations in place - ie - life of model).

    A navigation unit in a car is usually a luxury. A navigation unit in a truck is a Tool. It is part of your business as such. This tool assists you in your daily business by assisting in routing and other information.

    Take the time on your DOT break to look at the navigation device and see what options/settings you have available and set them up to meet your needs. I see many times that the TND is still in AutoZoom. If you have a 3000 mile trip you are looking at your entire route on the screen. Why not set it to city scale? Since you are more concerned what is ahead of you versus on the other side of the country.

    It normally takes a driver about 30 days to fully start to understand and trust their navigation device. One week is not enough. The TND can do so much, but it is up to you to play with it and explore the many options.

    I am here to assist in any issue you have. I want the TND to work for you.

    Thanks,
    Mark
     
    Last edited: Dec 10, 2011
    SilverShadow Thanks this.
  7. dirtjersey

    dirtjersey Light Load Member

    Thanks did it
     
    Mark Kling Thanks this.
  8. Vinnie Donuts

    Vinnie Donuts Bobtail Member

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    Feb 24, 2011
    Orland Park, IL
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    I've been using a garmin car gps for 5 years. Finally decided to buy a tnd510. Very, very disappointed. 3 minutes after opening the box and powering it up it froze on me. I thought, no big deal, maybe just a glitch an it probably needs a firmware update. Out of the box this thing had no weigh stations loaded on to it and no toll booths. I set all my alerts properly before leaving the truck stop and sure enough in the way home passed 2 scales and it didn't alert me. When I finally got home I updated everything, took about 20 minutes and downloaded over 200 updates. I thought this would fix the scale/toll booth/freezing issue. Sure didn't. This thing freezes constantly. The only use for the included stylus that I can see is for pushing the reset button on the back. Most of the time it won't turn on without approximately 4-6 reset button pushes. Not the kind of product I expected of rand. Unfortunately, I purchased at a small truck stop in Iowa and I don't know if I'll get back out there to return it in my 14 day window. It's a shame. It has so many nice features. I wish it didn't freeze. Oh and the second day I owned it, went to jersey ad it wanted me to take the Lincoln tunnel. Sad.
     
  9. Mark Kling

    Mark Kling Technology Contributor

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    It is recommended that you charge it for about 3 hours before you turn it on and try routing on it. If you just plug it in and try to run with it the battery is trying to charge along with the TND trying to operate.

    Did you go into truck tools/warnings and set your distance that you would like? IE - miles or Km.

    If they are set to off you will not get an warning and along this same line on the main screen/preferences/device/warning/alert prompts - you have to set to audio, visual, or audio/visual. If nothing is set you will not get any warnings.

    Again, charge it up for about 3 hours on AC with the TND off.

    Check all your settings for Truck tools/truck info and main screen/preferences/truck - route - device.

    thanks,
    Mark
     
    Last edited: Dec 27, 2011
  10. dirtjersey

    dirtjersey Light Load Member

    Well i will report how the gps is now that i had it for almost a year. I think it isnt worth the money. I STILL have issues with it. It freezes like a computer system, i have to reboot it. The device also trys to send me down funky streets even on truck route. Its slow to react to touch. I really should have gone with a garmin.
     
  11. Mark Kling

    Mark Kling Technology Contributor

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    If you have had it for a year, have you come back to the support thread and mentioned these roads that are incorrect? You mention it freezes.. have you called Rand support for assistance during this year or come to the support thread for assistance?

    Have you gone in and done a screen alignment or use the stylus or do you use your finger?

    Thanks,
    mark
     
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