Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

It was suggested that the drivers sending in for the lifetime maps also make a copy of the receipt. You would be entered into a Database and I do not think Rand will be responding to these entries.

E-Mail me your Name and serial number and we can try to track down.

Does this happen also on AC?

Thanks
Mark

 

Did you leave the SD Card in once the updates were done? If you took out then you need to leave it in. If you did leave the SD Card in then E-Mail me, I might have to remote into your TND via your laptop to see the file directories.

If you are getting a lic error then a certain file is not building correctly that will allow the TND Dock to "see" your TND. This is not a show-stopper. We just need to get your TND to boot correctly.

Thanks,
Mark

 

Did you call Rand support?

Thanks,
Mark

 

I am checking on the Import POI and backup issues.

Thanks,
mark

 

1. Will not backup. - suggest you close the TND Dock and restart. Let me know if this does not help.

2. Import POI - (Not active at this time - No set date when it will become active)

Thanks,
Mark