Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

On the 720, is it possible to pick a speed that you typically run, so the ETA will be more accurate? We typically run at 55, and the longer the trip, the more the ETA is going to be off. In comparing it to a Garmin, the ETA from PA to CA (run we're currently on) differs by an hour, and that's with me setting the 720 to add more time. The garmin is usually within a few minutes since it allows for a highway speed to be entered. Or does the 720 eventually figure out your average speed and adjust the ETA later on?

 

I connected my 710 and started the dock. I didn't get any info about a new dock that I keep hearing people talking about. Also I had received an email that said a map update was available but I did not see anything happen that looked like I received a map update. here is what the email said:

Dear Lifetime Maps customer,


We are pleased to announce that a new map update is now available for your Rand McNally GPS device. Please connect your device to the Rand McNally Dock on your home computer to download the update.
Don't have the Dock software? Click here to download for your PC or Mac.
Thank you for your loyalty as a Rand McNally customer.
Sincerely,
The Rand McNally GPS Team


I am not even sure that the 710 was updated. When I first started the dock I did get the button that said updates available and it now is greyed out and says your device is up to date.

Does that mean that I got the new dock and updated maps?

This is what shows at the top of the Dock screen:
Software version 11.95.2258.1629
Dock version 1.04505.29452
Serial Number 710-015831
This is on the back of the unit 710-015831-el-11w12 v1.1.1

Thank you for your help.

 

Thanks Mark, the file transfer worked great!

 

I don't use windows. Can I update the 720 with Linux?

 

First of all, THANK YOU for being here to help us. If Rand decides to make the change being thought about above, I hope they add in the ability to set the "Audible" speed warning too. In other words, the ability is there to set how much over the limit it warns you at. Now I'd like the ability to set the limit. I get the symbol turning red but no sound. Btw this is in CA. I think the unit is using the "Car" speed limits. I'm not positive. I know I get both audible & visual when the speed limit is 55 for everyone. Thanks again Mark.

 

Mark,

Please tell me the procedure to obtain a repair order for my 700.

It is not covered under warranty and I need it repaired.

Thanks!