Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Yes, I would be able to do that if you tell me what folders to do what with and where to find them.

Thank you

 

Seems like 90% of the day the screen will not show rest areas and truck stops, then without me zooming anything, they will appear, then it will go back to the route only.

 

Anyone can answer this question (doesn't have to be Mark) I do not have the "Real time traffic updater", so how does the unit know there's "Construction ahead"? Is it because is was going on when the map update was being made?

 

Is the new map set available for the 700 or just the 710? When I hooked up to the dock all I got was the construction update.

 

As a user very familiar with the live traffic, the construction update via the dock is more inclusive and accurate then what may be available using live traffic. Rand has no hand in what may or may not be available as this is the purview of NavTeq and what data comes in into the various traffic centers then out to the public via the TMC. Also, such updates are only available in the metro areas that have coverage. Won't do squat for you if you're in the back and beyond- the Rand traffic update through the dock will however.

Mark W.

 

Thank you for getting back to me so quickly. Unfortunately the TNDs are back on the road so I can't finish everything. However I am having a few problems that I hope you can help with.

First, I am not quite sure of where to find the files that need to be copied. I can not find the Navi folder, which in turn keeps me from following the path. I did make hidden files viewable. Can you please tell me the beginning of the path?

Second problem, I did the update and installed the new maps on one of the units before he left. From what we could tell while he was still home, everything appeared to be ok. However, there seems to be a problem with the mileage and time being way off in the corner.

My husband switched to one of the spare units. Unfortunately he won't have the updates or the new maps while he is out for the next 3 - 5 weeks. Hopefully I can find out what I need to do with everything so we can get it fixed the next time he gets back.

Thank you again for your help.