Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. Mark Kling

    Mark Kling Technology Contributor

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    Humm,,, this needs to get back to Rand... If you RMA it let me know the RMA number. Sounds like a power issue.

    Thanks,
    mark
     
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  3. Hobo Driver

    Hobo Driver Bobtail Member

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    Jan 23, 2011
    In Driver Seat
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    Dear Mark.... I have a 700..... Can my unit be updated with a computer that is "runnning" Linux? And somewhere your maps need to be updated.... Highway 58, between Highway 97 and Interstate 5 in Oregon is legal for Big Trucks. Travel this road many times both ways.... 700 says not legal road for trucks.
     
  4. Mark Kling

    Mark Kling Technology Contributor

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    I submitted the route issue to Rand. Linux is not supported by Rand for the Dock.

    Thanks,
    mark
     
    Nailbender Thanks this.
  5. Beer Runner

    Beer Runner Medium Load Member

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    Canada
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    Why is it that when I'm at a truck stop and the interstate is just across from me, my 510 will route me 5 miles out of the way or more, just to get back in the highway? Why is that. I ignore it and do my own thing, but still? Can't it see the ramp or what?
     
  6. Mark Kling

    Mark Kling Technology Contributor

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    Could be an incorrect map restriction. I would need an example to verify.

    Thanks,
    Mark
     
  7. k7tkr

    k7tkr Medium Load Member

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    Apr 13, 2010
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    RMA? If regarding sending it back to get repaired- undecided at this point.

    Mark W.

    (Dang....wasn't goodbye long was I).
     
  8. k7tkr

    k7tkr Medium Load Member

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    Accidently quoted wrong post. Phone key board must have slipped.

    Mark W
     
  9. Hobo Driver

    Hobo Driver Bobtail Member

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    Jan 23, 2011
    In Driver Seat
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    Thanks Mr. Mark! I have more issues and comments... will try writing them down when they happen. Otherwise I am extremly happy with my Big Screen TND 710.... am learning more about it all the time.
     
    Mark Kling Thanks this.
  10. Corkyf62

    Corkyf62 Light Load Member

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    Sep 4, 2010
    Minnesota
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    Mark;
    Received an e-mail regarding my registration for the LTM.

    TND Lifetime Maps Offer
    Dear Customer,
    Thank you for your interest in the Lifetime Maps program. At this time, we are unable to register your device because you didn't provide a dated cash register receipt indicating the purchase of a TND unit. Note: purchase must have been made from 7/1/12 - 10/31/12 and the offer is only valid on IntelliRoute TND 510 and 720 units.


    Please send a copy of the email along with your cash register receipt to the following address:
    Lifetime Maps Offer
    6240 Oakton Street
    Morton Grove, IL 60053


    Thank you,


    Rand McNally

    What gives? I sent in the form I printed off the online site. I printed the closest thing to cash register receipt that RMN had. I sent a copy to your private mail. Its a poor copy but you the gist of what I sent. I also registered it through the dock. What else can I do?
     
  11. Mark Kling

    Mark Kling Technology Contributor

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    PM me your name... hard to remember the ID's/names that I get. Once I tie the two together then I will get on it.

    Thanks,
    Mark
     
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