TQL refuses to pay for delivered load !

No offense taken. I was just havin fun with you and the OP.

 

The reason I would file suit versus filing on bond is: You get quicker action once you contact and shipper, receiver or the ceo of the brokerage company you see things happen very quick.( anytime I was having a problem just contacting the shipper made things happen) If you file on a bond it may take several months of back and forth letters to get anything. The quickest way to opposite side of a circle is through the middle and that's the way I go.
Going on whats been presented I think the OP could get all the money if handled right.

 

We do loads fro TQL and only have had like 2 problems, we make them our last resort though. We use Coyote alot.

 

All I ever get from Coyote are rates < $2/mile. Unless it's a load from one of their shippers (like Coca-Cola or Heineken) that they claim won't load a carrier that hasn't hauled at least 3 loads with Coyote prior. I highly doubt that claim, as we've run many a Coke load for Cowan Systems. I think they're just holding out a carrot to get their cheap loads covered. We don't haul freight at or below our operating cost, so we still haven't taken a Coyote load.

 

Windsmith.

We have run quite a few loads for Coyote over the last year, we will not run under $2.00/ mile. They do pay at only 30 days , which is slow for a US Based 3Pl. They have been pretty professional. We will also run for CH Robinson about 3 times a year , when they are stuck. We just delivered a load yesterday for them in an ice storm up in Quebec city , we got $3.00/ mile. They generally want to pay in $1.50/mile range.

 

We had a similar problem with them. TQL failed to schedule a delivery appt. Our truck unloaded following week. They charged us a huge fee for delivering late even that it was their fault to begin with. We usually work with the same person from TQL and never have any issues. This load had been booked with someone else. The problem is not TQL necessarily, it's really the person who you work with.

 

It gets old being right all the time.

 

We had a similar problem with a different broker on a 'hot load'. Shipper took 12 hours to load, which ran out my 14. Broker said no problem being late on delivery appointment, just run straight through and they'd take it. Nope. 2 hours late for appointment, and they wouldn't get us another appointment time.

Hauled the load 120 miles to the yard and dropped it, picked up another trailer to run with. Broker kept calling with new appointment times, but we were too busy to get back to it for a few weeks. Ended up getting paid for storage and the extra miles to/from the yard plus the original rate.

As for TQL, you get a different broker for each load that you call on. Really bugs me when you get the "I can't quote you a rate, the broker handling that load is in the bathroom"... :/

 

Doesn't it though?!