Shady or not?

Discussion in 'Ask An Owner Operator' started by FAP, Jun 10, 2013.

  1. FAP

    FAP Light Load Member

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    Oct 14, 2011
    Chicago, IL
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    Hello, need some advice on what to do with a shady shop

    Now, I had a bad luck on Saturday, June 1st. While rolling in Ohio, wind literally pushed my tarp under the strap to the front. 8ft drop got stuck around the drive shaft causing the truck to stop. Anyway, $800 later, trailer is back in Chicago and the truck is in front of the shop in Ohio. Guys who took the truck told it is gonna take them a couple of days to get the truck rolling. 7 days later truck is still sitting in front of the shop, they got the parts on Thursday (actually they corrected themselves on Friday afternoon) and they will put the truck in tomorrow morning (following Tuesday, June 11th) They even did not cut the tarp yet from the drive shaft. During our last conversation today owner of the shop said it is gonna be the end of this week at least. My own mechanic told me it takes 2 days to get the truck running... Damage is nothing but wires and hoses, air lines and ABS wires... So I dont know what is the story over there but it just seems like they really dont care...

    Comments, suggestions appreciated
     
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  3. ShortBusKid

    ShortBusKid Heavy Load Member

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    Might be better off getting it towed to another shop. Not seeing the damage its hard to say but a week seems a bit long to me.
     
  4. pcfreak

    pcfreak Heavy Load Member

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    Alberta, Canada
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    Personally, I'd fix it myself. Wiring is pretty modular, unless it has been butchered by a previous owner. My '97 W900 is set up like that. Bulkhead connections and such. The labour is going to be the big thing, but if you're going to be down until it is fixed, then it wouldn't hurt to tackle it yourself.

    Just my opinion, as I am very mechanically inclined.
     
  5. pattyj

    pattyj Road Train Member

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    Sioux City,ia
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    Shop is giving you the run around.Bet they don't even start on it till next Monday.When they add (at least)in their sentence,that means it won't be ready.Go in the shop and get some answers.Ask them why its taking so long.
     
    FAP Thanks this.
  6. Boka

    Boka Light Load Member

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    Nov 6, 2012
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    Yea it does look like they're taking their sweet time to do it... Also when your truck was towed did they disconnect the drive shaft? I had that happen to me once when i was towed and they broke my transmission , i had a small electrical problem that should've taken 4-5 hrs but had to wait 2 weeks to get a tranny rebuilt.... Good luck to you
     
  7. losttrucker

    losttrucker Road Train Member

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    Whoa Whoa Whoa!! My electric line came unplugged, wrapped around the driveshaft and took out all electrical lines from the battery box and airlines!! I walked to NAPA and for $162 in wire, air lines, and miscellaneous other parts, I put it all back together in 3 hours on the side of the road!! Something stinks here!! Oh and most of the time was spent getting all the crap from around the driveshaft.......

    Oh, and Im not a mechanic, hell I hate checking my own oil :biggrin_2559:
     
  8. FAP

    FAP Light Load Member

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    Oct 14, 2011
    Chicago, IL
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    Well, I agree with you guys. Unfortunately, I am not that mechanically inclined, but at least I try to use common sense and figure out is problem big or not. I have a full rear locking differential so towing guy had to take all 4 axles out but that is not a big deal. As of now, truck is sitting 7 business days over there without even being touched. Now, it costs me about $500-600 a day in profit for truck not running just because somebody doesnt care...

    Any legal advice? Call attorney? Options?
     
    Last edited: Jun 11, 2013
  9. rickybobby

    rickybobby Road Train Member

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    i would go up the chain of command, I would talk to the owner and let him have a earful. Make sure you track all conversation with everyone you speak too.
     
  10. 379exhd

    379exhd Road Train Member

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    rolling through hell
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    Driver you don't have to be very mechanically inclined to fix your problems. Wiring is easy very easy its a pita but easy. Same size and color wire shrink tube crimp connectors a crimper cutter strippers and a little butane torch is all you need. If I were you I would have them remove the truck from their shop and start fixing it in their parking lot. When other customers come in and ask what you are doing explain your situation and what they have done to you and how much they have cost you. Fight fire with fire. Air lines are easy as well and cheap to fix working on trucks isn't rocket science and its not as hard to do a lot of work as you think it is. I have found this out over time working on my own tractor to save money. Although it may take you a little longer its much cheaper than the time you have lost while they were screwing you around. You should be able to fix at least most of what was tore up I'd say fix that and what you can't handle find a different shop to do the work.
     
    rollin coal Thanks this.
  11. FAP

    FAP Light Load Member

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    Oct 14, 2011
    Chicago, IL
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    Well I agree with you again, but I dont know how to do that... Anyway, at this moment truck is still untouched... Now, after so long obviously somebody is playing with me... and I think that somebody should be held liable for lost profit... Am I correct?
     
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