The Car Haul Damage Thread:

I just buy a 6$ flash drive, date them and keep it. Never hurt. Storing thousands of pictures and saving thousands of $$$.

 

I had a car lot in Tulsa raise hell about damage on a truck we had picked up at auction for him. My driver showed him the pictures he had taken when he loaded.

Ahole still called me raisin hell saying we could have damaged his truck and then took the pictures. I asked him if he knew what latitude and longitude was. Well that pissed him off as I don't really think he understood. I told him to have the driver hit the property button of the picture and as part of the file name it would show the latitude and longitude the picture was taken at. Then he could place those numbers into Google and find the location the picture was taken.HHHHHUUUUUMmmmmmm think it was all over his head. But he paid us and we have hauled a few cars a month for him since then.

Next morning I did get a copy of the front/back of the gate pass and the orginal "ad" from teh auction, the damage was listed on both. Faxed him a copy too.

Lesson here is to always have the GPS turned "on" your phone before taking pictures as it will show location and time.

 

I was wondering myself where you were going with the latitude longitude thing myself. haha Very good point about enabling the GPS feature on the phone for pictures. Never thought about that one.

 

http://fox59.com/2013/07/22/another-tall-load-strikes-virginia-avenue-bridge/#axzz2ZpVdGK00


Whoops.

 

Ford has a part ownership interest in LKQ Corp which is an aftermarket, used, and rebuilt (salvage) parts supplier for the auto body industry. LKQ also had a relationship with Toyota to destroy the Tacoma trucks with the bad frame, I hauled many of them into the Broadway facility outside Albany NY, spent 18 months hauling almost exclusively rotted out Tacomas.

 

Many of our drivers use http://www.ecocr.com/ For $20 you can have a report with the pictures, VIN, date, time, GPS info, any comments you add and the signature of the person you picked it up from. Makes it easy to back up your side of the story. It can send an email report for pick up and delivery, so out company gets the reports as well as the customers.

It's all about covering your butt. I'm not too involved (I just fix trucks), but I was told that since they've been using it, damage claims have fallen drastically. Pictures can do the same thing, but you can end up with a lot of pictures to match up with paperwork and shippers don't sign pictures.

 

Interesting. Hermosillo Assembly used to be one of the highest quality plants in the Ford system. Could it be that the damage is originating from a Mixing Center? Kansas City Mix. Ctr. used to be notorious for destroying vehicles. I have seen them take F-350's (that have been thru an upfitter for a utility body) and jam it in the 2 end spots on a bi level, sides of the body touching the railcar. The ramp unloader had to back them off the railcar.