NOLAN bad news

I am a private owner and took a load from Nolan Transportation. The confirmation said deliver to Cushing, Tx. Waited 12 hrs in Miami to load because they were waiting on a $60 money order from Nolan. Should have been my first clue. After loading the engine heavily wrapped in plastic it was chained down using eye hooks and tarped. When I called to get delivery instructions along with my other 2 partial loads in Tx I found out they made a mistake and it was to be delivered to Cushing, OK. The broker did adjust the price up $500. When delivered the receiver put scratch on paint due to strapping even thought it was heavily covered in plastic. I submitted my bill to our factoring company and was told they do not factor Nolan because of bad payment history. Nolan assured me they would send a com check in 24 hrs. After 2 days they said no had to wait 30 days because of damage. The broker then said he called the customer and explained the situation and they said they wouldn't file a claim. A/P say sorry we can refuse QP for any reason and we will send after 30 days. Just warning you in advance unless you don't care about getting paid for a month don't haul for them. Wondering if anyone else has had a problem with them