Southeastern Freight Lines ripped me off.

Discussion in 'Shippers & Receivers - Good or Bad' started by LowTowBoy, Nov 17, 2013.

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  1. Nov 17, 2013 #1
    LowTowBoy

    LowTowBoy Bobtail Member

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    Nov 17, 2013
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    Just a word of wisdom to never use SE Freightlines to ship anything if you can avoid it.

    I had a quote of $158.00 from them to ship one skid weighing 50 lbs. from Pasadena, Texas to southern Vt. recently. They picked the freight up, but passed it onto another delivering carrier. I thought it all went well until they informed us that they re-classified the shipment and increased the weight, and charged my credit card an addition $220.00.

    I went through Freightquote.com for the arrangements. They were very helpful in disputing the claim and got the weight charge dropped, saving me $110.00, but they still refused to remove their "non-commercial delivery" charge they imposed for dropping it at our business/residence here. Ended up paying $268.00 in the end. That's no way to do business in my opinion; I don't do it to my customers...
     
    LowTowBoy, Nov 17, 2013
    LowTowBoy, Nov 17, 2013
    #1
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  3. Nov 17, 2013 #2
    Glp

    Glp Medium Load Member

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    If it is delivering to a business out of a residence in a residential neighborhood, it is still a non commercial delivery and you should be charged for that.
     
    Glp, Nov 17, 2013
    Glp, Nov 17, 2013
    #2
  4. Nov 17, 2013 #3
    windsmith

    windsmith Road Train Member

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    I used to ship LTL frequently. Generally if the receiver does not have a loading dock, you will pay extra for a 'residential' delivery. I always made my customers aware of this beforehand. Doesn't matter if it's Southeastern, R&L, YRC, etc. They all charge extra for 'residential' delivery.
     
    windsmith, Nov 17, 2013
    windsmith, Nov 17, 2013
    #3
  5. Nov 17, 2013 #4
    markealy

    markealy Road Train Member

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    Next time use Conway frieght ltl
     
    markealy, Nov 17, 2013
    markealy, Nov 17, 2013
    #4
  7. Nov 17, 2013 #5
    CondoCruiser

    CondoCruiser The Legend

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    Yep no dock costs. They could of went to their facility and picked it up at the cheaper rate.

    You can always use Central Transport $85 but you are lucky if it gets there in one piece. You'll end up with a couple sticks of wood with something on top of it. :)
     
    CondoCruiser, Nov 17, 2013
    CondoCruiser, Nov 17, 2013
    #5
    The Challenger, chopper103in and Anon42890 Thank this.
  8. Nov 18, 2013 #6
    Semi Crazy

    Semi Crazy Road Train Member

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    Freightquote is a bunch of total idiots. They call us cause they want us to haul for them but can't figure how to get us unblocked in their system. No loss here.
     
    Semi Crazy, Nov 18, 2013
    Semi Crazy, Nov 18, 2013
    #6
  9. Nov 18, 2013 #7
    windsmith

    windsmith Road Train Member

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    Freightquote has always treated us right. Last load I hauled for them was $2.70/mile from upstate NY to Houston, TX with stops in Ohio and Missouri. Never dealt with them as a shipper, though.
     
    windsmith, Nov 18, 2013
    windsmith, Nov 18, 2013
    #7
  10. Nov 19, 2013 #8
    Big Duker

    Big Duker "Don Cheto"

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    If you had a incorrect description of what was shipped they have every right to change it. You could mark down Cl 55 and it may be 70, 100, 400. Same product can have different rate by what it is sold as. As for delivery charge that is kind of the norm now days. Not too many LTL companies like yrs ago. Can pretty much do as they want as long as it's been approved.
     
    Big Duker, Nov 19, 2013
    Big Duker, Nov 19, 2013
    #8
    6 Speed Thanks this.
  11. Nov 22, 2013 #9
    Anon42890

    Anon42890 Light Load Member

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    THat's hysterical.
    Hello sir I have a shipment for you.. Well here's the pallet you ordered .:laughing6:
     
    Anon42890, Nov 22, 2013
    Anon42890, Nov 22, 2013
    #9
  12. Dec 1, 2013 #10
    Dale thompson

    Dale thompson Road Train Member

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    kinda hard to believe but then I'm kinda new
     
    Dale thompson, Dec 1, 2013
    Dale thompson, Dec 1, 2013
    #10
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