Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

I did post in response to your post. Do you have anything to point out in routing issues? If not, please keep this thread to support issues.

Thanks,
mark

 

This is map issue. As noted if you change from Truck mode to Car Mode it does take you on D. Drake road. So I will verify any restrictions on D. Drake road.

Now this is the fun part.

Website. Note the address and the "pin" where they show.



Where Google maps places the address. Note this is in the road, which will affect how it routes you.



This is Google Maps first routing choice. You can drag the route around, but do note Google Maps shows this is the first choice (car).



Car mode on TND.




Truck mode on TND.



So, by changing to car mode we do see some sort of restriction is in play here. I will forward this to RM to verify.

I will also note to RM that the address shown is actually in the road, this will be send to HERE (Navteq) for updating.

Thanks,
Mark

 

"A few months back I posted with an issue regarding "A burp of Spanish". You ask to have some additional information; frequency, location, etc..
Well, it has taken awhile but I have finally some extra info that you can take upstairs to the analysts.

Last trip: Montreal to Atlanta: I-87, I-88, I-81
Unit: 720
Settings: Warnings On, Audio/Visual (with auto cancel set at 10 seconds)
Voice: Tom
Frequency: at least a dozen times starting at the US border in Champlain NY; (where I was actually in their compound when it started) or when starting to move from a rest area down through Harrisonburg PA
Here's the kicker: The audio message of two words (possibly spanish), with a visual message, in English, says, " Your route will take you on dirt roads for about 0.3 miles" Message is always the same.
This message does not auto cancel.
This issue finally stopped or settled down near Charlotte, NC. and I haven't hear it since. Equals a few days, that is."

I pulled that post here.

This is what usually happens when you get a dirt road warning. If at the beginning of a route then usually it is on route. If you get within 3-20 miles of your next location then usually it is the location.

I would need to know the start/end locations - addresses, any stops along the way. You can PM me that information to keep the locations off the thread. I will test on the latest map data to see if corrected or not.

If you do get a dirt road warning,

1. In your Preferences/General/Screen Snapshot - turn on.
2. A camera icon will show on the upper left of each screen.
3. When you get the dirt road warning, bottom left, click the COG and press the Camera Icon on the Lat/Long screen.

By connecting the TND to a computer and finding the External device which is the TND, go to RM/Users/ScreenSnapshots - you can then attached them to an E-Mail and send to me. PM me for the E-Mail address.

Thanks,
Mark

 

Part of the issue is the cross over. This has been resolved in a "fix" in the code. Next version (not released yet)




Prefer


Allow



Yes I understand they are the same location, but in the DB they are different Lat/Long.

Thanks,
Mark