TennMan and beyond !

If it's under warranty there shouldn't be a tow bill

 

Talked to a guy that had a similar problem. Turned out it was the software in the truck after two weeks in the shop.

If you went through paccar for the tow shouldn't be a bill.

 

Yes. He will get charged for towing. It's not covered under the warranty. Tow coverage is extra which we do not have.

 

Keep us up to date. Hoping the best possible. I swear these trucks are over designed. The more they design in, the less reliable the overall truck becomes.
Our society today is way over complicating things which is killing efficiency.

 

$400 relay when your truck breaks down..
On top of all the other bills you will have...
Way to kick a man while he's down Schneider...

 

Is the $400 relay a flat rate or is the relay cost set by distance/ time etc ?

And would you get the % of the $400 if you picked up the relay ?

 

Sorry to hear your broken down brother.
Hopefully it will be a quick fix.
Tow bill SHOULD be covered if it's a warranty issue..I'm sure TennMan will keep us in the know.

 

The relay fee applies if a company truck is sent to recover the load. If an IC takes it no fee and the IC gets what ever % is left on the load.

 

I've had a few ICs with KWs tell me the opposite. Tow coverage for warranty work is pretty much standard and I doubt all these fleets would be buying KW without it.

 

OK. My experience was with a Freightliner. I guessed they would all be the same.