Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

Thread Status:
Not open for further replies.
  1. Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,212
    Sep 23, 2007
    Statesville, NC
    0
    Ah,,, that "chime" is a .wav file, not part of the voice engine. I will ask if it can be increased.

    Will be hard to troubleshoot the Traffic. All I can think of is the server.

    Screen Blackouts/buzzing, might be hardware then...

    You are on the latest version, but the corrections will be a different version that has not been released to the Tablet yet.

    Thanks,
    Mark
     
    mc2 Thanks this.
  2. Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.

  3. mc2

    mc2 Bobtail Member

    23
    5
    Jun 30, 2007
    0
    Thanks again, Mark - should I call TS and discuss the hardware sitch?

    I'm guessing that when the new tablet version is released, we'll hear it here first, right? :)

    Mark
     
  4. Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,212
    Sep 23, 2007
    Statesville, NC
    0
    Yes.. Ask for Terrence. Tell him you discussed it with me on TTR and I suspect Hardware.

    Thanks,
    mark
     
  5. Leviathan Tube

    Leviathan Tube Medium Load Member

    305
    140
    Mar 21, 2014
    Georgia
    0
    Have a few questions and issues regarding my TND 730. I cant practically read through 220 pages of this thread, so I'm sorry if I'm redindant. Issues ate screen responding as if Im touching it, repeatedly and quickly, though I'm not, and occasional freezing. I believe I have done the latest updates.

    Questions are actually suggestions: identify rail crossings, traffic lights (on roads with few of them).
     
  6. Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,212
    Sep 23, 2007
    Statesville, NC
    0
    Screen acts like you are touching it - Run your fingernail around the edges of the screen where the case meets it. It might be pinching. If it still acts up, then the screen is going back.

    Freezing - Dock it and update. More code has been added to overcome the freezing, but RM has not released yet.

    Rail crossings - POI-Factory has this, but understand that the data is gotten from other sites and may not be accurate as in live/unused crossings.

    Traffic Lights - you would never see the screen if you entered a city.. Too many to add to the Map Database.

    Thanks,
    Mark
     
  7. Mr Dave

    Mr Dave Light Load Member

    65
    47
    Jan 2, 2011
    Oklahoma City, Ok
    0
    Have a 510 that the on/off switch quit working. Will no longer turn off or on. Contacted rm service, they wanted $100 to fix the unit plus shipping. Is there a cheaper place to replace the switch?
    Was planning to update to "forever maps", but cost of repair and update, can buy a new unit for just a bit more. Have been satisfied with unit. Did not use the unit for a year due to being off with breast cancer - now a male breast cancer survivor. Thanks, Mr Dave
     
  8. Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,212
    Sep 23, 2007
    Statesville, NC
    0
    Cost of repair, shipping, and adding Maps would basically exceed the cost of a Refurb.

    I would seriously think of upgrading, the 520 is about 3 times faster than the 510 and the 530 is about 4 times faster than the 520.

    With the Map upgrade you still have to add about $10 for an external Micro SD Card to hold the maps.

    http://store.randmcnally.com/intelliroute-tnd-520-lm-factory-refurbished.html + $10 = $159.99.

    Thanks,
    Mark
     
  9. Mr Dave

    Mr Dave Light Load Member

    65
    47
    Jan 2, 2011
    Oklahoma City, Ok
    0
    guess I'm going shopping, can buy a new 530 on Amazon for $268. The cost for repair=$100 plus map up grade of $80= total cost $180 plus shipping. Thus for less than $80 I can have a new 530 with free shipping.
    Thanks for re-enforcing what I was thinking.
     
  10. mc2

    mc2 Bobtail Member

    23
    5
    Jun 30, 2007
    0
    Thanks - the RMA is being delivered today. I'll let you know what they determine...

    Mark
     
    Mark Kling Thanks this.
  11. Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,212
    Sep 23, 2007
    Statesville, NC
    0
    These are your authorized dealers if in case you need warranty work. If you buy from an unauthorized dealer, warranty may not be recognized by RM.

    http://www.randmcnally.com/pages/where-to-buy-tnd

    Please note - This is not an RM site. http://rand.factoryoutletstore.com/...92970&chid=1&gclid=CN3l2o3h2MgCFQ6QHwod4uICQg



    Thanks,
    Mark
     
  • Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.

  • Thread Status:
    Not open for further replies.