Need help Cummins ISX

Metal shavings are not going to go thru an injector in a million years .
It will ruin the injector but shouldn't hurt the engine .
Someone's blowing smoke up someone's arse here .

 

Antifreeze or coolant will hydrolock a engine and ruin it.

This seems more the reason. Not the dam fuel pump

 

It's on the decal on the ECM.

 

I can't upload a .doc file, so here's a copy/past. This isn't the actual campaign, just the warranty guidelines for the known pump problems. There was an official campaign on this, I just don't remember the number. Cummins will be able to tell which dealer closed the campaign, and if it was NOT really done, that dealer owes you an engine.

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WARRANTY MEMO

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Subject: ISX15 CM2250 Fuel Pump Repair Direction

Number: 1422 Date: 27-May-2014

Attention: Worldwide Distributors/Branches and

Division/Regional Offices

U.S./Canada Dealers

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If additional information is required, contact your Cummins Warranty Operations Group Leader.

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This Memo is for information only and will not result in a change to the Warranty Administration Manual.

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PURPOSE: When engine troubleshooting leads to the discovery of a fractured ceramic fuel pump plunger or damaged fuel pump roller/tappet assembly, Cummins Inc. (CMI) has a specified repair direction covered under various published documents. This document is intended to help provide a better overall understanding of the repair direction and to reference all associated documents. The repair strategy was developed by CMI, after full analysis and consultation with our service providers and end-user customers to provide the fastest repair to minimize downtime.


NOTE: This document does not replace or supersede any other published document on this topic.


DISCUSSION:


Ceramic plunger and/or roller/tappet assembly damage


· Engine Under Warranty – File claim to warranty for fuel pump only, file second claim to TRP 1465 for remaining portion of the repair covered by TRP 1465 (oil cooler, etc.)

· Engine Not Under Warranty– File claim for entire repair (including fuel pump) per guidelines in TRP 1465


Major engine damage associated with the Fuel Pump failure



Original Fuel Pump failed and simultaneous engine failure

· Less than 5 years/500,000 miles/804,672 kilometers – Call CMI RAPIDSERVE™ for authorization of the fastest and most cost effective repair including up to the use of a ReCon engine.

Engine Failure after Fuel Pump replacement under TRP 1465

· Within 4 month/30K Miles – CallCMI RAPIDSERVE™ for authorization of the fastest and most cost effective repair including up to the use of a ReCon engine.

· On or after 4 months/30,000 miles/48,280 kilometers, normal coverages apply where applicable (whichever comes first).


ACTION: Please distribute this throughout your organization.

 

Seen a lot of these in my shop. The plunger and rollers are ceramic. If they fail it will take out the #4 main. Because of engines that might be out of warranty rapid serve needs to be called immediately after failure is identified. Because it was a recall a short block minimum should be authorized. You need to get with the dealers Cummins rep as the active campaign has ended but there are still residual cases of pump failure Cummins will cover. If you work or are contracted to a company with a Cummins rep you need to involve that person as well. These failures are handled on a case by cases basis.