Swift Transportation Company, Inc. - Phoenix, Az.

And what are those two major accounts and what is the basis for your statement? Easy to come here and spout things, little more difficult if you have to list the facts and supporting information.

And if the drivers didn't deliver on time when they gave no indication of a problem with delivery times via macro 22 then how is that Swift's fault? Let me give you a lesson on how things work. When the preplan is sent, the driver is expected to do some preliminary trip planning to determine if they can deliver the load on time and within all federal regulations, including HOS. IF the driver cannot, the driver is expected to answer "no" in the acceptance line and give the reason why. At that time the DM and planner get involved to see if there are any options for the driver starting the load and t-calling. If there are no options and the driver has given a plausible reason then the load will be assigned to another driver (at least this was the case with the numerous loads I was sent that I had to turn down).

IF the driver accepts the preplan, Swift is under the understanding that the driver has committed to delivering the load on time and within federal regs. If the driver does not, it is a service failure and is the fault of the driver, not Swift.

If the driver accepts the preplan and is assigned the load and situations come up that would prevent the driver from delivering on time (late loading, weather, traffic, mechanical failures, other road delays), it is the driver's responsibility to notify Swift customer service of this fact via the macro 22. In that macro the driver lists the reason why the load will be late and is expected to give a reasonable best effort ETA so the customer can be notified. IF macro 22 is sent, there is no service failure. I even had a load that I had to macro 22 3 times due to tire issues on a cross country trip. Was I given a service failure for delivering the load a day later than it was scheduled? Absolutely not! Why? Because I did my job as a driver and notified Swift of the problem and kept them informed of my progress as I traveled.

Problem with most people is that they do not want to take responsibility for their own actions. Kind of like the woman who bought coffee at McDonald's, put it in her lap rather than a cup holder, has it spill in her lap and then sues McDonalds for serving hot coffee. Recently in Albuquerque a jury threw out a lawsuit against another McDonalds who was being sued for not having security guards in their parking lot. The individual who sued was drunk, got out of his car, went to a 19 year old woman in the car behind his and began sexually harrassing her. When she finally attempted to drive away, she accidentally hit and dragged him a bit; though he suffered no serious injuries. Who was responsible for the incident? The jury ruled correctly -- HE WAS and they denied him damages.

 

Enjoy leasing a tractor from Swift. You will quickly find yourself in a deeper mess than if you were a company driver for them. Ok, I will say something positive about Swift as a company: The basic structure of Swift is solid and has been well put together. When you have to many square holes and round pegs, you have a lot of problems. DM's are overwhelmed and overworked to produce. Most Mentors at Swift are only doing so to ride on another log book to make money. Very few really care to make a difference. The Swift Schools are a mill to turn inadequate drivers loose with an 80,000lbs. bullet. So you see I know more about Swift than you give me credit for. I didn't get the 1.5 million safe miles under my belt with a bad attitude! In fact I have a great attitude. When I am mistreated then there will be issues. That's where I am at with Swift at this time. I was in the medical field, same job for 20 years prior to becoming a truck driver! I had to be a time management specialist to complete all of my tasks in a day! So I have have what it takes to deal with the general public as well. I resent anyone whom convinces themselves that truckers are not intelligent. That statement includes anyone on the inside of Swift. ALL TRUCKERS ARE INTELLIGENT! WE ARE THE ROCKET SCIENTIST ON THE ROAD! If you are a driver with any experience at all take your time and do your research. Talk to 100 drivers for Swift and do the percentages on happy vs. unhappy. Also do the percentages on O/O vs. Company Drivers. Let me know what the numbers are and then you see what previous proffessions all the drivers had. See if you take the time to research you will find it much more beneficial for your retention rate.

 

AMEN to that. What gets me, and not picking on grandma here, but when people state 'fact', and that fact can easily be linked by a website or something, then post the link. It isnt that hard. If you were to say Jeff Gordon is leaving Hendrick, and going to F-1, then post a link saying it. Otherwise, if i cant find the story, then it is just made up. As Mr. Rogers said, "...lets play make-believe...".

pawpaw, that lady that sued McDonalds also sued them in later years again. (sorry i cannot provide the link) But she was in the restroom, and sued because the toilet fell off the wall and injured her. She sued again, and WON.

Thinkin' i better start eating McDonalds everyday. I might get lucky

 

Couple of problems with your post. First, you prove that you CANNOT read. I said nothing about leasing a tractor from Swift. I said, "when I BUY a truck I might lease it on there."

As for your insinuation that I have convinced myself that truckers are not intelligent, I have never made a general comment in that way. However, if you were honest, you would not be able to make the comment that all truckers are intelligent, unless you have a different definition of intelligence thatn most. The overwhelming majority of drivers are but there are some out here that are not. And knowledge is one thing but having the wisdom to apply that knowledge to the best in every situation is something totally different. Case in point, truckers complain about the bad attitude people have towards truckers, but who brings that attitude on? Do intelligent people throw pee bottle along the road? Do intelligent people get out of their truck and pee on an asphalt parking lot so that, particularly in the summer time, there is a horrendous odor wafting over most truck stops? Do intelligent people dress like slobs and allow themselves to appear as though they just got out of bed, particularly when going in at a customer or at a truck stop where the general public can see them? Do intelligent people make racial comments or sexist comments on the CB which is open to many from the pucblic to hear (there are alot of four wheelers with CB's)?

As for research, I have done research and many drivers at Swift are satisfied there. Yes, many come to Swift and then move on to other companies. Most of those leave under good terms just find a better situation for their life. Others have problems and leave. But there are thousands of Swift drivers who have been there for years and LOVE the company. I spoke with many of them in terminals all over the country while I was driving for them. AND I have talked to some recently who still feel the same.

You come on here blowing off about sub-human treatment and, though it has been requested several times, you fail to give any facts to prove your claim. You claim that Swift has lost 2 major accounts yet you provide no facts to substantiate that claim.

Why not quit beating around the bush and detail for us your sub-human treatment at the hands of Swift? Why not post the facts that people request rather then coming back with more rhetoric?

 

Wont that work? I mean a round peg will still go into a square hole, granted the width of the square is the same diameter as the round peg. NOW if you were talking about a square peg, trying to go into a round hole, even if they were the same dimentions from above, you'd have problems, yeah? someone please correct me if i am wrong.

Now you just said Swift is good, there are just a few bad apples. SOME equipment isnt up to par, but it is just a matter of time before the DOT finds them, and tells them to fix 'em. Unless you are going to tell me that they just dont care if they sent a rookie out with equipment that will break, and maybe cause a fatal accident. I am pretty sure no company wants that.

 

To be honest, 98% of my Owners are successful. The outside purchase trucks I believe do better. The ones offered through the company are a little more pricey, but you can be just as successful buying them. Problems that arise is when a owner decides to run their business like they are a company employee. Taking additional time off. Not running when they need etc... They end up upside down. With our FSC, and most of my owners slowing themselves down to 60 or sometimes less, they are making money off of the fuel, and still running their miles. I have owners making 8.5 to 9 mpg. Sometimes owners forgot that they are owners to maximize their money, not drive 120k trucks going 80+ mph and taking home less money.

Grandma, I dont know what happened, and I do not doubt you feel like you were treated badly. I am not going to comment on you at all, but I do want to point out that lots of time it comes down to peoples perception or idea of what something means, when they are unhappy. Example would be breakdown pay. Policy is 24 hours and its paid. A driver can be unhappy if the truck is only down 22 or 23 hours, and want to be paid. My point is it still comes down to the perception. The companies is that we have it in writing how we pay. The driver's is they lost time to a breakdown and want compensated. There are many many items like this that I see daily. Another perception problem that I have seen is Work Comp related. Driver gets sick in the truck, stung by a bee, or bitten by a spider etc.. and feels that is work comp related. Work comp is job related injuries. So unless the driver was hauling spiders, bee's, or virus's, that is not job related. The best thing for any employee of any company is to research and understand the companies policies. I read on ripoffreport about a Swift driver extremely upset that Swift called the police on him because he was off duty and drinking a 12 pack in our truck. This is a classic example of someone who does not understand 1. the law, 2. the companys policys.

Wes

 

I spoke with a Swift employee on the phone yesterday,Tues. the nice lady said that out side driver recruiting is being done in house now because of the problems that had happened in the past with some of the recruiters and new recruits
I spoke with the PHX people. Has anyone else contacted Swift lately?

 

I am new here and just looking for more information about which company i should sign on with. I have been in contact with swift and am scheduled for the Aug 13 class. But I been having second thoughts since looking into the company and reading all the bad things about them (more then good). Now thinking about Schneider, they seem to have a better rep in terms of the training. I live in Las Vegas. Any advise or opinions would be appreciated!

 

go with schneider.