Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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  1. archangelic peon

    archangelic peon Medium Load Member

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    Thanks Mark, will do this when I get some time at home as my laptop crapped out on me right after the 3790 update.

    Think you are right as it is doing ever weirder & random issues as time passes; hard reboot/auto zoom reset immediately after loosing signal entering the I93NB Boston tunnels heading from Assonet, MA to St. Albans, VT.
    Currently has the brightness issue still & just clicking on brightness menu option does not resolve any more, have to change a brightness setting to something other then selected then back to what you want. It seems to be evolving its file corruption. Cheers
     
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  3. Mark Kling

    Mark Kling Technology Contributor

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    Are you recording trails? This eats up a lot of memory storage.

    Thanks,
    Mark
     
  4. Mark Kling

    Mark Kling Technology Contributor

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    PM me...

    Thanks,
    Mark
     
  5. Night Prowler

    Night Prowler Medium Load Member

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    Well just got fed up with my 730, went and bought a Garmin. Now when I get home I'll send the 730 in for repair. It's just a 400 dollar paper weight at this point.
     
  6. Mark Kling

    Mark Kling Technology Contributor

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    Your last post was Mar 22nd, before version 3790 was released. Are you on version 3790?

    Thanks,
    Mark
     
  7. Vol65

    Vol65 Bobtail Member

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    Mark kling, my 730 won't power on. I tried to download the dock, but at some point it said device must be plugged in to continue. It was plugged in but Windows wouldn't/ couldn't recognize it the nav
     
  8. Night Prowler

    Night Prowler Medium Load Member

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    Avoiding to the lady I talked to at RM I have the latest update. Now to be fair it did work great after that for about a week. Then it just went stupid. I think it has a software glitch. It keeps giving me an alert error in file restart device. Freezes, dirt road alert on interstate, puts me on roads then tells me it's not a truck route. Gives me the wrong exits then routes me down tiny small roads. Etc.. I have made the changes you suggested but it just resets itself at will on the fly.
     
  9. howlinhauler

    howlinhauler Bobtail Member

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    Tnd 720 user
    My led below power button stopped working.
    Unit stopped charging , would not connect to computer and stopped responding to power through usb .
     
  10. Mark Kling

    Mark Kling Technology Contributor

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    If it shows connected, does the computer see it as an external drive? IF not try a different USB port and make sure you are using the TND USB Cable.

    Sometimes your ports get hung up an you have to "remove" the drive letters assigned in the registry. If you are computer savvy I can tell you how to do this.

    Thanks,
    Mark
     
  11. Mark Kling

    Mark Kling Technology Contributor

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    Sounds like you have gotten corrupted files. Have you done a D/R on it from the Dock?

    Thanks,
    Mark
     
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