So i delieved the watermelons 3AM this morning and was rejected 18 bins. The watermelons are fine just the cardboard bins are torn. My dispatcher said to wait a few hours toll morning to get it resolved. Waiting now
I had a friend who had a similar situation a few years back with some apples. They got rejected dispatcher said the broker needs it redelievered. So he did. After that they still slapped a claim on the company and he didnt see a dime of the load and the deposit. What to do. How should i handle this.
Rejected watermelon load due to damage
Discussion in 'Experienced Truckers' Advice' started by Charlie214, May 24, 2016.
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Have a watermelon sell in a high traffic parking lot!
Tombstone69, D.Tibbitt, Rideandrepair and 6 others Thank this. -
What's Gallagher doin' these days?
Tombstone69, Rideandrepair, Lepton1 and 9 others Thank this. -
Hahaha thats hillariousRideandrepair Thanks this.
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This is one of the reasons I left reefer and haven't looked back. Grocery receivers refuse crap over stupid stuff, cause you wait forever over the OSD, and half the time they still end up keeping the product.Toomanybikes, Dominick253, Rex012 and 3 others Thank this.
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They can't file a claim if they receive the product. Your insurance will (should) say to them - ok, if we are buying 18 boxes of watermelons, then we want them. I have been in same situation before with another product. I told them since I get to pay for them then where can I collect my product? No answer. Don't work with that broker anymore.
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Also......they may buy them still at a lower price.....
Rideandrepair Thanks this. -
That shouldn't have anything to do with you. If they're rejecting the bags, they should absolutely still unload them and get with their vendor about scheduling a truck to pickup the rejected, out of the vendor's pocket. The product is not non-conforming, the packaging seems to be the only issue. Something their vendor should be able to work out with them. (If the issue was not due to you)
Last edited: May 24, 2016
gntorres61 Thanks this. -
When I ran reefer, I had a few loads of produce that were partially rejected by a specific consignee in the Cleveland area...it was always a pain and I dreaded delivering there because I knew they were picky about the quality and appearance of the load. I just had to call my dispatch and after a while they would find someone in the area who they could re-consign the remaining product to at a cut-rate. It never cost me anything and I wasn't held liable for the load. I guess it depends on the company you drive for and the circumstances around the load quality.
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