I went to Freightliner of Arizona for the Criminally Insane ( Tolleson ) today for a minor repair (air bag on cab)
I want to keep the truck in tip top, and the passenger side has failed and leaks profusely.
I cannot vouch for the quality of the work at Freightliner of Arizona for the Criminally Insane, because I sat at the door, in my truck, to the service writer for 1 hour 33 minutes. At 1 hour and 25 minutes I contacted the full service shop down the road that is Landstar approved, and scheduled an appointment for tomorrow.
And yes, I did go inside, and some EXTRA creepy individual told me he still had 10 minutes left on his lunch, and basically didn't want to be bothered.
As I was backing out, a guy comes out waving his arms. You guys figure out what these 3 letters mean that I exclaimed GFY.
So I parked, went in and stood in line for another 20 minutes at the parts counter, got said airbag, and am back home, sharing my wonderful experience with all of you at Freightliner of Arizona for the Criminally Insane Service Department.
The wonderful way I was treated, they just rid themselves of any work I ever will need done.
Freightliner of Arizona I left after waiting an hour and a half
Discussion in 'Freightliner Forum' started by Dave_in_AZ, Aug 2, 2017.
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fargonaz, Broke Down 69, Cat sdp and 5 others Thank this.
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So Dave are u running a freighiner now, I thought you were a Volvo guy?
Dave_in_AZ Thanks this. -
carramrod32, austinmike and Shock Therapy Thank this.
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Yea @Rontonio has had several issues with them on warranty work.
I had issues with them years ago and have never went back. Not even for partsDave_in_AZ Thanks this. -
Those airbags can be changed in 15 to 20 minutes with a small bottle jack and a block of wood.. DIY
JohnnyC and Dave_in_AZ Thank this. -
These dealerships got a real tude with all the emissions probs backing them up .
But the days going to come when the problems are worked out and people avoid em like the plague .
Volvo Omaha is at the top of my avoid list .
Freightliner dealer here is pretty good .Dave_in_AZ Thanks this. -
not4hire, Blackshack46, LoneCowboy and 2 others Thank this.
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I could tell you stories about this particular dealership - however they are the only Westerm Star dealer in AZ - and I have a 2018.
I really only allowed contact with the special customer service manager, I am not very nice.passingthru69, Cat sdp and Dave_in_AZ Thank this. -
noluck, passingthru69 and Dave_in_AZ Thank this.
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