UNFI Gilroy CA.

Talk to the broker, especially about the being charged late when you were not, the straps and load bars I always put in and out myself because of that situation, the dock people are to busy or do not care to take care of your stuff. that goes for everywhere.

 

I had to go to UNFI Rocklin once. I was in the office with my paperwork on time. No one there. Guy shows up and tells me I'm late my appointment was an hour prior, I have to pay a fine and cant deliver till the next day. Boss sent me to drop their load at some cross dock place across town because I had an appointment later that day for a pickup to head south. Don't know whatever happened with the fine, or the final delivery of the load, but I never got sent to UNFI again.

 

Not surprised at all. I work as a broker and I've been to one UNFI in Atlanta, GA and it was the biggest joke of a shipper/receiver I've ever dealt with.

Driver was running late for an appointment and I mustve reached out to approx 15 different people to try and figure out what to do. After spending about 4 hours trying to get an answer, they tell me too bad and next available appointment will be 5 days from now on a Saturday.

Like are you kidding me, the driver is on site at your location with your God #### freight you paid for and I'm supposed to tell the driver to just sit around diddling his butt for 5 days when he lives in Canada?

I had to pay the driver an extra $150 to slip one of the lumpers to load him at 1am later that night when they reopened. Everything for sorted out... But the kicker is. Finally after all this BS, a lady there has the nerve to email myself the following day saying the only reason they accepted it is because the product belonged to UNFI.

These people can go screw themselves. I will never arrange anything into or out of a UNFI warehouse EVER again. And any chance I get to leave negative feedback about these scumbags I will gladly take.

They have no problem fining you for being late, but God forbid you need a timely answer from them. They will have no problem ignoring you.

I was ready to pay the carrier to bring the driver back to the shipper and drop the freight and call it a day because that is how frustrated this place made me and I would have gladly ate the cost myself and done it to spite them. My customer was also a piece of work and I had no interest ever moving another load for him so I didn't mind at all.

Yeah... If you can't tell... Screw UNFI - you've been warned.