Thaks
I called CS since i hadn't heard from you and they knew nothing about an issue at all.
Im just wondering, since i traded in my 730 for the 740 mostly because of the traffic option, which has not worked since day one.
has there been any discussion of a refund, partial or otherwise? some kind of compensation?
I mean hell by time they get the 740 traffic working, ill be looking at a 750?
Rand McNally Support Thread. (Part 3)
Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Dec 5, 2017.
Page 19 of 63
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Traffic hasn’t worked on my 740 all day today.
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Please help answer my concerns. -
Is anyone else getting traffic to work on their 740 and the active traffic with rerouting to work the way its supposed to?
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Mark are you aware of any issues with the battery life on the Overdryve 8 Pro? Mine is not holding a charge even though is it on the magnetic mount and powered all day. I've used a battery app and the power drops off consistently throughout the day. I'm not showing any disconnects or drops in charge power. After about 11 hrs it will be down to around 25%. Much lower and it starts freezing up and shutting off or restarting.
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Thanks,
Mark -
Thanks,
Mark -
I wish it was the problem. But the connectors are fit very snug and the power/ charging indicator are properly working. Besides that i have used a regular USB cable to connect to the GPS as well as the DC cable that came with the GPS and both work find. It's the battery is charging itself that has a manafacturing defect of some sort. I spoke with a company driver who asked how I like the GPS and I told him about my battery issue and he said he is having the same exact problem on the same exact GPS. Googling and looking at other posts I see many people complaining about this problem.
What do you know of that is the cause so people can fix it. I think this should be taken pretty seriously since it does not give random McNally a good reputation.
The same driver that I spoke to about his GPS said he bought the smallest one from McNally the cheapest one that is not a tablet and says it works fine. Even tho he hasn't had it as long as the tablet I question if he will run into the same battery problems with that product from the same company. If he doesn't then it has to do with the tablet GPS itself.
Please address this problem with your company in charge of this and get it fixed. You guys have a great product but with flaws and it makes me think of going with another brand if it will be better in terms of not having to worry about issues like these that are all too common.
If you have any other solutions or can comment on why so many people are having battery issues with there GPS I would greatly appreciate the response. -
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What is the serial number of your unit?
Thanks,
Mark
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