surprised by Rigid tools lifetime warranty

Discussion in 'Experienced Truckers' Advice' started by sbaumann14, Mar 29, 2018.

  1. sbaumann14

    sbaumann14 Road Train Member

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    so I'm in the "Depot" the other day, needing a new drill case my kid liked mine better. What the hell, I get a new one out of this. Checking out all the big names, in yellow, green, red...ect. Guy in apron comes along and tells me about the warranty from Rigid...lifetime! oh yeah, I pay for shipping to them, but a lifetime warranty, and on the batteries, and charger as well! Comparable price to the other guys who had a 2-3 year warranty. guess I'll have to get some more tools from em.
     
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  3. Dumdriver

    Dumdriver Road Train Member

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    You gonna have turkey for dinner tomorrow to? What’s that got to do with trucking?

    Lol. Just kidding ya man- rigid does make good tools. My leaf blower is from them. 25 years old
     
  4. Streetroddreams

    Streetroddreams Medium Load Member

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    I've been looking at rigid too cause my buddy told me about the lifetime battery thing...didn't know it covered everything
     
  5. USMC '74-'78 Semper Fi

    USMC '74-'78 Semper Fi Light Load Member

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    Thank you for the chuckle...
     
    Dumdriver Thanks this.
  6. homeskillet

    homeskillet Road Train Member

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    Great info.....Thanks!

    I'm in the market for some battery powered tools; I was actually looking for the best deal on the "Yellow Ones", but I'm'a swing by the Depot tomorrow.
     
  7. 4mer trucker

    4mer trucker Road Train Member

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    Rigid may have a Lifetime Battery Warranty but what happens is U return a Bad Battery to the Depot and they ship the Battery back to China to be replaced....3 to 4 Weeks til U see it again

    Edit, take that back about Rigid, it was a Ryobi Screw Gun
     
    Last edited: Mar 29, 2018
  8. sdaniel

    sdaniel Road Train Member

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    Never have enough batteries , buy a new one while its sent out. Now you have three instead of two.
     
  9. 4mer trucker

    4mer trucker Road Train Member

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    This wasn't my Screw Gun, I only picked it up for a Sub Contractor of mine as a favor

    I only buy the Extended Run Time Batteries that are Yellow and Black
     
  10. mangdriver

    mangdriver Light Load Member

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    Just make sure you register the tool and keep the registration receipt, else they don't honor the warranty.
     
  11. RedDirtDriver

    RedDirtDriver Light Load Member

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    This is the most important thing to remember. Go to rigidtools.com OR call their 1-800 phone number. Just takes about a minute. Also, most Home Depots will replace the batteries if they're defective and you bring them in to a store and you are properly registered. Keep in mind, I'm saying MOST. If they don't, just ask to speak to the Manager On Duty.
     
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