super service

Discussion in 'Report A BAD Trucking Company Here' started by renegade7565, Dec 28, 2007.

  1. Hyper

    Hyper Light Load Member

    247
    135
    Nov 28, 2008
    Kingwood, Tx
    0
    I guess old Happy is no longer involved with SS?

    Some of the stuff here is standard. Zip to Zip pay. CYA at all times my friends.
     
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  3. windcatcher

    windcatcher Bobtail Member

    12
    1
    Aug 15, 2008
    Valdosta Ga
    0
    This company sucks my boyfriend use to work for this company. The equipment is in poor condition, and not maintain good at all, servicing is not done regularly at all. as of right now he need tires and the clutch needs adjusting. his brakes are grabbing and the trailers are always needing their brakes adjusted in order to slide axles and most of the trailers in the fleet has a light or two out. If you need a tire replaced they will tell you to run it till it comes off the rim. Not only that; if you need something fixed on the tractor this is their favorite line" We'll get you by somerset KY which rarely happens. 9x's out of 10 you are on the side of the road when it fixed and then super service and the mechanic are arguing about the price and it is always higher than the original price that was wrote out so get int he practice of doing a through pre trip and post trip and notate any defect. keep a log of who you talked to about the defect and when it was fixed and anything that can be helpful if something goes wrong and you are involved in a accident due to faulty equipment. Now they want drivers to keep idle time at 35% which is company standards. which mean if there is too many freezing cold days in the winter you probably get fired for not meeting or complying with company standards. I was cleaning out my boyfriend truck back in October and there was a message on there like this if you want to keep working here get the idle time down to company standards or be termed in so many words, at the time it was 59%; in a couple of months from now it will be spring and summer which means the truck will be idling to keep cool because you will be waiting on a load which he does a lot of. There was another message bragging on a LCT(Lester Coggins) truck that was getting 9mpg which probably has a APU on it So after reading these messages I went out and bought him a 9vlt heater to try and reduce his idling time in the winter and now the batteries on the truck are weak and if left running overnight he will have to call road break down for a jump, so my next step in a camping heater that uses propane that can be purchased at Walmart for $50.00 and all he has to do is purchase the camping propane. I do this because i love him and don't want him sick and we can't afford the job loss, the economy is too bad now for him to be out of work. I am already trying out new techniques to keep him cool and comfortably in the spring and summer months will post them in early spring if i find one online. If you are planing to work for this company in the future here is a few things you should know 1 you get no pay for orientation, 2. cash advances is only 30.00 a day that sucks, 3.The Equipment is not well maintained 4. learn to adjust trailer brakes 5. Find something to chock trailer wheels in order to slide tandems because they are not maintain either and a lot of them are very old trailers all the decent ones went back due to the wachovia lawsuit from earlier last year and the current bankruptcy ongoing. Currently layed off or fired 200 drivers because they don't have the customer to support a fleet of 600 truck so about 200 truck are going back to worldwide as part of the bankruptcy order. 6. pack very light you probably quit after a month or less. 7. will have to wait 2 weeks before 1st paycheck and watch out because you will be living off cash advances regularly at this company. 8. Super Service pays mileage based on zip code to zip code so if you have a laptop and Internet connection take it with you before accepting any load check mileage via map quest and your hours to see if you can deliver it on time if not do not accept and put why. 650 miles is the most you can do in a 11hr period safely( this is based on light traffic, running at night, good weather conditions and no breakdown basically a great day and we all know they are not that often) morning, lunch, evening traffic reduces mileage mention above by 100-150 miles. Log everything as done especially fueling and loading and unloading this is how the unit is tracked so don't lie about it. 9. Fill out all info in the log book and Always keep it current up to the last duty change this company is in constant hot water with DOT so you will be pulled in quite frequently in Tenn, KY,MD. and if place out of service for log book be prepared to be fired new company policy. 10. try to steer clear of doing favors for this company and any other companies that start asking via cell phone( this is done b/cause it can't be track through company telephone lines and Qualcomm so it's like it never was asked of in the first place this method has no paper trail and it widely used and abused by trucking company Get Everything done via Qualcomm this has a paper trail and records can be subpoena by a court for evidence) if you are out of hrs park unit it's not worth the the hassle of cops, DOT, and paperwork, your licenses, and your DAC( once something is put on you DAC report is is hard to dispute and it follows you for life very rarely does a company go back and changes something on it and USIS is a very one sided company it always your word against the company and the company is always right no matter what)if you are involved in a incident or accident or placed out of service because you're the one has to answer and you will answer to somebody by yourself and super-service will not pay a ticket or stand behind you in a lawsuit or court and the judge is not going to want to hear my dispatcher /fleetmanager told me to or he called me on the cell phone and told me this or that. Lastly protect yourself get a prepaid lawyer that is familiar with DOT regulations, and check a companies safety stats just type in trucking companies safety stats in google it will tell you how to interpret it and understand it check your DAC report regularly and get inaccurate thing taken care of before you leave a company don't take the company word that it is taken care of check and verify before you leave. your DAC keep it clean because it's the key to a healthy career.
     
  4. andyjk9

    andyjk9 Bobtail Member

    27
    17
    Oct 19, 2008
    Whitehall, MI
    0
    That camping heater is illegal.
     
  5. biscuit_trk

    biscuit_trk Bobtail Member

    14
    7
    Dec 7, 2008
    MO
    0
    Actually that whole post should be illegal due to lack of paragraph useage.


    Also this bugs the crap out of me when people complain about how little they can get for a cash advance.
    While I realize most drivers are gone for 2-3 weeks at a time, that isn't much of an excuse for getting cash advances on a regular basis. Try learning how to budge your money and stopping by the atm when you leave the house on the way to work.
    I can only imagine the look of surprise on some drivers face when he/she gets their paycheck for a measly 20 bucks due to all the cash advances they never kept track of.


    Oh yeah, I know nothing about SuperService except that Gainey Transportation owns them and filed for bankruptcy protection not too long ago.
    You'd be better off going back to Knight or finding a good local job.
     
    PharmPhail Thanks this.
  6. evers34

    evers34 Bobtail Member

    34
    11
    Jan 25, 2009
    comanch oklahoma
    0
    I personally think any driver should beable to adjust breaks and do atleast minor maintance on their truck...as for advances dont spend more than you make.....should always have your log book atleast looking legal...if u have documents proving ur point u can have things removed from ur dac...in this line of work always CYA....just MO though
     
    fancypants Thanks this.
  7. RECON08

    RECON08 Light Load Member

    225
    79
    Dec 27, 2008
    Hudsonville, MI
    0
    stay away. its owned by Gainey and they take poor care of thier trucks and thier drivers unless you have been with them for about 10 yrs, then they kiss your butt. a driver should be able to do some work on his or her trk and trailer, but the stuff thats wrong with thier equipment, is beyond us fixing it. they rig things just to roll you down the road, and trying to get into the shop, good luck, dm's have been told to keep drivers away and rolling down the road. all I can say is stay away from Gainey, Super Service and LCT, all under same ownership.
     
  8. ziyahd31

    ziyahd31 Bobtail Member

    6
    0
    Mar 11, 2009
    Atlanta,Ga
    0
    I worked for SS loved working there i had problem twice with them about my pay
    last time I sued them to get my pay but the trick with there equipment is you have to be there at least 90 days before you get a good if not brand new truck with them always had good miles even got a bonus check for $3200 one check but I messed it up started doing drugs and got fired
     
  9. dannyboyb31

    dannyboyb31 Bobtail Member

    46
    5
    Mar 12, 2005
    0
    I live 15 miles from thier terminal and applied there once. Back in 2003, offered a job went to the first day and was told they pay weekly but hold 2 weeks back. With the way it was done then (pre BOL scanning days) it was all US mail and they warned me to be ready to work a month without a paycheck. I left right on the spot and have no regrets. The reason they did that is to hold an illegal escrow account for company drivers (more than 300 is illegal in KY). The state of KY was coming down on them and investigating complaints about that back then so I doubt if they still pay on the third week with a week delay by mail also Gainey is in Chapter 11 right now and could go under and SS and that reefer company they own will go down to, read the link.

    Gainey and it's companies like SS dodged a bullet and was hours from shutting it down like Dick Simmon did. It has to go back to court again in April and it could go then. A majority of thier freight is Auot parts and that's gone right now. They owe Wachovia a half billion dollars in loan defaults and Wachovia want thier money or assets.

    http://www.ttnews.com/articles/basetemplate.aspx?storyid=21099
     
  10. trashy trucker

    trashy trucker Bobtail Member

    4
    1
    Nov 8, 2008
    waverly tennessee
    0
    :biggrin_25525:After the burn-job I got from good ole SSI I threw my saddle in the fire, hung up my spurs and said "heck with it all". Now as spring takes hold in Tennessee and new life creeps back in, the trucker in me has begun to rattle his cage. Time to go at it 1 more time. SURELY there has GOT to be ONE company out there somewhere that's worth a SPIT! I actually miss the clogged up Pilots and TA's and Petro's. I miss hearing the obnoxious chatter on the radio and passing that poor Swift driver (lmfao)! Be nice to see that highway zooming on by again. ( I DON'T miss that lizzard beatin on my door at 3 am, the chicken coops OR that fantastic ATL and Charlotte traffic tho!) I been out of the truck awhile but if any of you sees my rig, identified by the handle "TRASHY" on the door, holla up and know there goes a brother trucker who wishes safety and the best for all his brother n sister drivers.... wish me luck!
     
  11. bamanation

    bamanation Heavy Load Member

    778
    875
    Jan 22, 2009
    Muscle Shoals ,AL
    0
    Hey there driver! You have several good choices there in Tenn. 1ST. Titan transfer nice trucks Shelbyville Tn. 2nd. Big G express also Shelbyville Tn they let you carry your truck home. Im not sure about the pay but I would think it is about the same as most other companies. There are some some great fleets in and around Nashville. You should'nt have any problems finding a job.:yes2557:
     
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