Purchased a NEW truck, constant breakdowns, advice?

Discussion in 'Ask An Owner Operator' started by Lioness77, Nov 13, 2018.

  1. rank

    rank Road Train Member

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    I didn't read all 5 pages. Why people continue to buy new trucks is beyond me. Ohhh but the warranty! Yeah....a warranty is fine until you need it. I guess everyone has to learn for themselves. FWIW, I would have had my lawyer on this.....as I'm sure you did. I agree with you. I would be wanting my money back. Failing that another truck. Are you expected to go broke and starve while this gets sorted out?
     
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  3. AModelCat

    AModelCat Road Train Member

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    I tend to agree. I had a brand new pickup with an axle seal leak. Over 7 hours wasted by the time I drove to the dealer, waited on the repair and drove home. Could have done that repair in the driveway in 2 hours at a cost of $35 for the seal. I burnt more gas just getting to/from the dealer than what the seal would have cost me.
     
  4. Lioness77

    Lioness77 Bobtail Member

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    Thank you for understanding, as you get my point. I am trying to be reasonable and I just want this to work out for everyone, and I just simply want to go to work!
     
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  5. rank

    rank Road Train Member

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    They are trying to delay until you run out of money and capitulate. I would hire a lawyer, hide the truck, stop making payments, rent or buy a USED truck and go to work. It might be easier for me since I have a shop and don't go to Cal
    .
     
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  6. Scooter Jones

    Scooter Jones Road Train Member

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    I bought a new truck in December 2015. I've had warranty issues that were covered in a timely and reasonable manner.
     
  7. Long FLD

    Long FLD Road Train Member

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    So why not rent a truck until all this gets sorted out or see if they will furnish a loaner truck instead of sitting and waiting and going broke? Unless the finance company, insurance company, etc aren’t going to want any money until you’re on the road.
     
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  8. rank

    rank Road Train Member

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    Hopefully he’s called the Ins co and taken road coverage off while it sits at the stealership
     
  9. tommymonza

    tommymonza Road Train Member

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    I bought a brand new 40 thousand dollar conversin van over in Fort Lauderdale back on 1998.

    I was driving across the alley back home to Naples when it broke down in a pouring rainstorm at midnight with my 6 month old son and wife.

    Long before cell phone coverage.

    It spent a week in the dealership. I insisted we exchange it. They assured me it was a easy fix.

    It went into the dealership on a wrecker 13 times in one year. They had the whole dash out of it. Fuel tank. Wire harness.

    Interior got grease all over it.

    Anyways I tried to lemon law it.

    They circumnavigated it by claiming all repairs were a different repair not a single repair being addressed 3 times as required in the lemon law.

    Than they depreciated the van so much that it would have lost half its value.
    Last new Amercan made automobile I ever bought.
     
    Last edited: Nov 26, 2018
  10. JPenn

    JPenn Road Train Member

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    Hm, a few cents, for what it's worth:

    It doesn't much matter whether or not the tractor in question was the lead in a piggyback. That vehicle would be experiencing similar stresses to a loaded rig going down the road, albeit with a somewhat higher center of gravity. Now if it was one of the towed units, frame damage becomes slightly more plausible, but only just. There is just not enough weight on a frame rail, with an elevated front and the rear on the ground, to make that steel bend outside its normal performance envelope. MAYBE, as a center towed unit, with a much heavier unit piggybacked on behind...but still it's a stretch for me.

    In any event, the WHY is for the dealer and manufacturing to hash out. The more immediate question is how are they going to make the customer whole on a (likely custom-ordered) new truck purchase? Unless it's a vanilla off the lot spec, waiting for a new one is going to be untenable time-wise. A reframe would be my advice. Replace the damaged component, and all...
     
  11. MartinFromBC

    MartinFromBC Road Train Member

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    Correct.
    Piggybacking is a little load and won't hurt a truck.
    Something else happened to bend the frame.
    I would be looking for accident damage repair work that was done. I have done piggyback work with my tractors and the weight on the 5th wheel is barely anything at all, and the towing barely makes the engine and drivetrain work at all. You might have if really trying hard to load the 5th wheel get 12k lbs on it, which is a fraction of a trailers loaded weight. And pulling 3 tractors is a measly 50k - 60k towed load depending upon the tractor's in question. My new Heavy haul trailer weighs a lot more than that empty, before i add a piece of equipment to the bed. So it was not that which was the cause.
     
    Last edited: Nov 26, 2018
  12. Gdog66223

    Gdog66223 Road Train Member

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    keyboard in this entire 11 pages is DEF. DO NOT BUY A TRUCK WITH DEF. Buy Grandpas 379 pete in the back yard before you buy a truck with DEF.... As far as the Frame work that is very strange for a Brand New truck... Have you tried to get your money back yet?
     
    Last edited: Nov 26, 2018
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