New contract renewal

Discussion in 'Schneider' started by rickybobby, Nov 10, 2017.

  1. Wheelwell

    Wheelwell Light Load Member

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    Well here is an update... Sort of.
    instead of re-leasing to Schneider I ended up going out as a company driver with my wife for Swift since I had worked for them in 2006.
    Then when my several months was up at leased a short-term truck and signed on to Swifts automotive fleet.
    But the reality was as company driver with 15 + years experience I was actually making more take home that I was leasing.
    So now I've been working for them for a year-and-a-half plus, and I just picked up a Dell Intel load from Tennessee. T
    load was brokered to us by Schneider Logistics and I had some conversations with the people there. First of all they told me that they do not do any of those loads with their own trucks. All Dell Intel loads are put out to outside carriers. Which doesn't make much sense to me except from a profit standpoint for Schneider Logistics. This load I had to check in constantly every time I start it or stop if I wanted to pee. When it got past a certain time the people on the other end of the phone even though they were still answering Schneider Logistics were very difficult to understand with heavy accents. So I was able to figure out by talking to one of them that their entire logistics operation at night for security is based out of the Philippines. So basically, Schneider Logistics it's basically outsourcing everything just to make a good profit on that high-dollar load. T
    doesn't sound like a company I would like to work for.
    Swift has gone through and cleaned house since Knight bought us and they've made all the washing machines free, put in exercise rooms and little convenience stores in a bunch of our terminals and we have 34 terminals we can stop at around the country. Our team up at New Boston Michigan is all crossed trained and very helpful and they have never hassled me about when I need some money or getting home for some sort of a family thing like a memorial service. I'm sorry I used to be a happy Schneider driver but when I compared my lease time side by side...I made more money running the automotive fleet with Swift having somebody else dispatch me then I did picking my own loads for Schneider. And our people are very pro America. Yes we have a certain number of people from foreign countries but if you talk to them they will tell you how happy they are to be here, trying to live the American dream. And our company is not outsourcing everything.
     
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  3. scythe08

    scythe08 Road Train Member

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    So the point of your post and bringing this thread back to life is what? Businesses are in business to make a profit and they ran theirs better than you did yours. Is that your point?
     
  4. Wheelwell

    Wheelwell Light Load Member

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    I'm not really sure where you get that. my point is that Schneider is outsourcing all of those excellent paying Dell Intel loads to other companies such as Swift instead of giving them to their own lease operators. my other point is that they are outsourcing their customer service in dealing with those drivers to foreigners overseas instead of keeping them in the United States. If that doesn't bother you then you got something wrong with you
     
  5. Opus

    Opus Road Train Member

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    Well, maybe a contractor screwed up a load and Dell said, 'no more contractors'. It happens.

    Look, Schneider is entitled and expected to run the company as profitable as possible; it has shareholders to answer to. And I am expected to run my company as profitable as possible as well; I have a family to answer to.

    As far as I can tell, we're both doing just fine.
     
  6. mickeyrat

    mickeyrat Road Train Member

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    Schneider Logistics as a broker is obligated to move freight. Who they do that with is up to them. they are under no obligation to use Schneider National, either company driver or IC......
     
  7. Opus

    Opus Road Train Member

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  8. gentleroger

    gentleroger Road Train Member

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    Reasons why we would not use company or company is trucks:
    1. Schneider Logistics booked the load for $2,000. If a company truck hauls it costs us $1,900 all in; an IC costs $1,800; Swift hauls it for $1,600.
    2. It requires special equipment (ie air ride trailer)
    3. We don't have the capacity in the originating or ending market.
    4. Schneider National Operations told Schneider Logistics "yeah, we know you booked these loads, but they are a royal PITA, our drivers hate the customers and we don't want to haul it"


    They are not outsourcing overseas. They are outsourcing to a US company who runs call centers. We have no need nor ability to have the staff needed to answer the "I stopped to pee" calls in a way that meets the customer requirements. Instead we contract with a company and route certain types of calls thru them. This company handles routine calls for many different customers. When the call comes in it loads the script on their computer and the person goes thru and clicks the appropriate buttons. During the day I believe they are in Dallas, then the Phillipines, then eastern europe. This isn't a "we want cheep labor", rather we need people willing to work 3rd shift - not a large hiring pool to work with.
     
  9. Opus

    Opus Road Train Member

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    Plus we need cheap labor.
    Any takers??
     
  10. mickeyrat

    mickeyrat Road Train Member

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    no habla .......
     
  11. Dave_in_AZ

    Dave_in_AZ Road Train Member

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    That'll teach you to bash the punkin. Make you squeal like a pig boy.
     
    Opus and sealevel Thank this.
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