Rand McNally Support Thread. (Part 3)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Dec 5, 2017.

  1. ashbusguy

    ashbusguy Bobtail Member

    12
    2
    Apr 26, 2011
    Saint John, NB
    0
    Hi had a TND 720 for 5 years with no flaw but being a tech person I wanted the tablet quick to find out it's a piece of junk not worth lugging home and it cost me in Canada $683.00 bought it in May since May I have 63,000 thousand km the unit only register 44,000 km it keep freezing every run to this day it has not fully work from point A to point B speed vary at all time, miles marker shift from number to lower number, elevation you going uphill but number are going down and yes every run between 400 km and 500 km I get a black screen, one month ago I purchase a XGODY X4 a 9" truck gps for $79.39 for the money one amazing GPS it truly put Rand Mcnally to shame, Donald Trump "buy america" like hell I will Donald.
     
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  3. jimjam38

    jimjam38 Medium Load Member

    447
    72
    Nov 6, 2011
    chickasha, oklahoma
    0

    To be fair, rand is an American based company but they get their stuff manufactured in China. Your XGODY you bought was probably assembled at a factory next door to Rands, if not in the same building .
     
    Timin770 and Dieselboss Thank this.
  4. jmroadhog

    jmroadhog Medium Load Member

    443
    193
    Apr 26, 2012
    Grand Forks BC
    0
    OK so what's your point. If this unit is as good as the RM unit and possibly made at the same place it is 6x cheaper so why should we buy from RM.
    I would be interested in seeing a full review of this unit by bona fida truckers to see if it is worth buying.
    Also there is nothing Fair about American based companies, regardless of where they manufacture their products, of putting out inferior products and ripping us off.
     
  5. jimjam38

    jimjam38 Medium Load Member

    447
    72
    Nov 6, 2011
    chickasha, oklahoma
    0

    I agree. Just wanted to point out they(Rand) will get this stuff thrown together and put it out there but then totally abandon the drivers even technical support is needed. I wasn't trying to disparage your purchase. If it does what it is supposed to and doesn't take a dump on you, fantastic. I looked it up myself and it looks ok, haven't seen any reviews, and reasonably priced.
     
  6. TruckerPete1990

    TruckerPete1990 Road Train Member

    8,623
    5,374
    Jul 16, 2012
    Bentonville Arkansas
    0
    I Have the Rand McNally 730.. Its really old almost 700,000 miles on it.. It needs a new Battery anyone know where i can buy a replacement so i can do it myself?

    Also How can i fit the Date on this? It says ill make it to a place that is only 2.1 miles away on Mar 12. LOL
     
    Last edited: Oct 27, 2019
  7. truckpc

    truckpc Light Load Member

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    21
    Mar 25, 2010
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    700k miles, a lot!
    please ignore the battery issue, just plug in to the 12V all the time.
    and for fixing the date issue, i might can help you if you love/use 730 so much.
     
  8. jmroadhog

    jmroadhog Medium Load Member

    443
    193
    Apr 26, 2012
    Grand Forks BC
    0
    I have scoured the internet looking for a battery for one of my 730's and although I found a few that were compatible as far as size,voltage and amps, none of them had the same 3 wire hookup as the RM battery. Not knowing what the 3 rd wire is for could be problematic. I found most of the GPS manufacturers offered replacement batteries except RM so it appears that they only want their company to do repairs and won't sell you any parts.
    As far as the date and time problem, it is up to RM to apply a fix but they don't seem to want to do that and force people to buy the new units which are based on Android and get away from the old system.
    I have tried a few of the suggestions that were posted here to try and fix the date problem and they worked for a very short time and the unit always reverted back.
    I really miss Mark as he had helped me a lot keeping my GPS units working properly and I'm sure he could have found a fix for this problem. Now the only option is to send it to RM and for $100 bucks they will fix it for you or screw it up even worse.
     
    Last edited: Oct 28, 2019
  9. ashbusguy

    ashbusguy Bobtail Member

    12
    2
    Apr 26, 2011
    Saint John, NB
    0
    OK FINE, I agree but not rip off by a greedy american company 500% less and it work
     
  10. mickeyrat

    mickeyrat Road Train Member

    7,834
    7,505
    Nov 24, 2011
    on my 30 min break
    0
    go figure. ran 530 all week, other than date and time , no issues(besides speed limit and routing updates needed)

    plug in and turn on, no gps signal. date and time wrong of course but a month and 12 hours behind.

    finally links up and its correct date and time..... out of the blue.
     
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