Problem uploading CDL information on fmcsa clearing house

Discussion in 'Canadian Truckers Forum' started by Manisasan, Feb 6, 2020.

  1. Manisasan

    Manisasan Bobtail Member

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    Dec 20, 2019
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    I have Ontario class AZ license and my employer wants me to make a profile on Fmcsa clearing house website. I did so but when i try to upload my CDL information it says verification failed. I tried all the methods such as removing space , hyphen but it still didn’t work .What should i do now? I tried calling Fmcsa support but they are not receiving my call.
     

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  3. Brandt

    Brandt Road Train Member

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    I got the same warning something about if CLD number has spaces then try with without the spaces. It's said I did not have any violations Ha ha, so maybe the system is just messed up. I even got email like two week later saying I did not have correct CLD number in system. I just logged back in and update my CDL. It says it verified my CLD this time. I don't have any violations still. Maybe give it a week or two. Their is a spot to update CDL information now or I just missed it last time.
     
  4. Brandt

    Brandt Road Train Member

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    Under the PROFILE section their is CDL Information. You can click on it can see if it works.
     
  5. Manisasan

    Manisasan Bobtail Member

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    Dec 20, 2019
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    Thanks for the reply, I did tried updating information again but didn’t work so i have emailed them the issue idk when they will respond to it coz they are not receiving phone calls .
     
  6. upnorthwpg

    upnorthwpg Road Train Member

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  7. BigHossVolvo

    BigHossVolvo Road Train Member

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    I just had this problem, enter your lisc number with no spaces or dashes, try re-updating it. Also try it late at night, that worked for me. I initially tried it on the weekend, then during the day on a Tuesday, I emailed and called also, no reply. Tried it one more time Weds Night, made sure to clear and re-enter the number with no spaces or dashes, and it went thru. So just like the ELD thing, they are totally overwhelmed.
     
  8. upnorthwpg

    upnorthwpg Road Train Member

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    Is this something new now? An o/o thing? Curious.
     
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  9. not4hire

    not4hire Road Train Member

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    The FMCSA clearinghouse is mandatory for all drivers in the US, but drivers themselves do not have to enrol unless they want to search their own record or give consent. Of course O/Os fulfill both roles.

    The Clearinghouse is a secure online database that gives employers, the Federal Motor Carrier Safety Administration (FMCSA), State Driver Licensing Agencies (SDLAs), and State law enforcement personnel real-time information about commercial driver’s license (CDL) and commercial learner’s permit (CLP) holders’ drug and alcohol program violations.

    The Clearinghouse contains records of violations of drug and alcohol prohibitions in 49 CFR Part 382, Subpart B, including positive drug or alcohol test results and test refusals. When a driver completes the return-to-duty (RTD) process and follow-up testing plan, this information is also recorded in the Clearinghouse.

    - Drug & Alcohol Clearinghouse - FAQ

    In typical government fashion, it doesn't exactly work right out of the gate.
     
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  10. Manisasan

    Manisasan Bobtail Member

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    Dec 20, 2019
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    I will try lets hope it works .Thanks
     
  11. bddy04

    bddy04 Bobtail Member

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    Feb 13, 2020
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    Anybody solved the issue>?
     
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