Have encountered a routing problem.
Starting from current location and entering a destination,
current location:
Pilot, 385 Abraham’s Rd. Moriarty, NM 87305
Entered Destination:
3050N 4800W Corinne, UT. 84307
The app screen has pop up that says unable to calculate route.
If I change the settings options to NOT avoid unpaved roads, it will then calculate a route.
I know for sure that this is not true. All usable routes are paved and good roads.
I run this route almost every week.
Routing problem.
Discussion in 'HAMMER: Truck Optimized GPS App | Support Forum' started by Espressolane, Feb 12, 2020.
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I’m sure @Bridgette HAMMER will be around in a bit to document this, but I’ll go ahead and tell you what I know: our maps provider, HERE, is freakin weird about some parking lots and driveways. It probably has some part of your entrance/exit at your origin/destination tagged as unpaved and therefore came to the conclusion that there’s no possible route that doesn’t involve a bit of off-roadin’.
One of the many improvements coming in the next update should automatically address this issue by automatically telling HERE to ‘settle down and stop being annoying’ when this kind of thing happens.
Thanks for flagging it, it’s great to have these details so we can document the problem and make sure that the upcoming improvements will solve it.Bridgette HAMMER, D.Tibbitt, Espressolane and 3 others Thank this. -
Hegemeister, Snow Hater and truckdriver31 Thank this.
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D.Tibbitt Thanks this.
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One other item. I have noted that sometimes the app only offers one route when there are some others. May not be shortest or fastest.
Example. Delta,CO. To Durango,CO.
It only routed US-550.
An optional route would be CO26, CO145, US160.
Yes, it is a good bit longer, but when 550 is closed or nasty, this is the next best route.
would the mileage be the driver on this?Bridgette HAMMER and Admin Thank this. -
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Good questions, keep them coming!
Some things paper atlas will always have over an app: never runs out of battery, never crashes, biggest screen, acceptable tissue substitute in dire emergencies.
Some things Hammer has (or coming soon) over an atlas: lane guidance, satellite view, weather radar and alerts of severe weather on your planned route, live traffic cams to view actual road conditions.
It's like arguing whether peanut butter is better than chocolate -- they're both great, and they're better together.Dadetrucking305, SoulScream84, Snailexpress and 3 others Thank this. -
Admin Thanks this.
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Hey Hey @Espressolane , thank you so much for the details! They really help us figure out exactly what is going on. I'm going to get all of this submitted to our development team so they can do some further investigating on this. We like to make sure any routing issue is a top priority. We really appreciate you bringing it to our attention.Cattleman84 Thanks this.
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