Update: My insurance sent a guy out to inspect the load. There was absolutely no damage to any of the products. He said right away too that it was...
How much did you charge to redeliver?
If he did that, would the shipper taken it back and would they compensate for it?
Looking at the pictures, it was the products that shifted and tipping slightly backwards against the other products, not the wood pallet itself...
Thanks for the advice. The receiver guy told my driver that even if straps were used to secure the last two pallets by the doors from tipping...
My driver opened the doors before backing up and then when they were done loading, a guy came out and asked him to move the truck a bit and close...
No he was not allowed on the dock and they put a seal at the shipper.
The guy crossed out damage and wrote 25 but no my driver didn’t have them write “No fault if driver”. Yeah we didn’t think of that when it happened.
I’m wondering if anyone had this problem and how long it took to resolve it or what was done to resolve it. We’re a small carrier with one truck...
