Thanks! It is downright disgusting the ethics involved in this situation. I would haul it back to the original Cummins shop but the tow bill would...
No signature on anything prior to the picking up of the truck. No asking me any questions what had or had not been done to the truck prior to...
Yea, well Cummins knew the intentions of getting an overhaul (at least they were told) and never discussed injectors with us. It would have taken...
My analogy of this is as follows: Your home needs a new roof. You hire me to come and put shingles on your roof. The cost will be $10K. I...
The cost of the education is getting extremely expensive. lol And I thought it was not really going to be a foreign shop but the maker of the...
Yes, but they did not discuss injectors, check injectors, test injectors or anything. That is extremely negligent when someone is spending that...
Thank you for your excellent advice, Hope. I really appreciate it. :)
Wording on the bottom of the certificate says "customer must retain copy of work R.O. with NOW certificate. REpair order shall govern any...
Yes, this was an inframe overhaul. The warranty certificate showed me ReCon options covered are injectors, turbo, cylinder head, connecting rods,...
Overhaul kit, rod bearings, RCN cooler, head cylinder, turbo, lube pump, damper, egr valve, fuel pump and the $1600 for the warranty that I...
Yes, I now totally agree with you. Cummins did not discuss this option. What a nightmare.
A lesson for everyone. Have the shop spell out every single thing they will replace and test!!!!! I did not do this because I had the truck towed...
The only thing I received was an estimate which lists one injector. I did not even know that was a fuel injector when I looked at the estimate. I...
It was my understanding I was getting a complete overhaul with a 200K warranty. Of course, I found out afterwards I actually paid $1600.00 for the...
Hi Everyone This is my first post in this forum. I own a 2009 Peterbilt and had an overhaul completed by Cummins. I was told the truck had a...
