'09 T2000 odometer resets to 0

After the starter was changed out in my '09 T2000, the odometer reset to 0. The batteries had been disconnected for a few hours. Since then the odometer continues to reset to 0 often, always after being parked for the weekend.

I stopped in at one dealership and talked with someone at the service counter. They said they had never heard of a similar problem. I asked if the dash cluster had a battery in it, he said no.

Any suggestions?

 

Trip meters reset to 0, engine hours reset to 0, MGI and MGA reset to 0. Clock keeps accurate time.

Also get a message "SVC CLTR"

I sure would like to sell the truck. EGR and DPF have given me problems also. Luckily, do not have DEF with an '09 model.

 

Turned out to be a bad ground. Mechanic that changed out the starter must have not reconnected the batteries properly.

Problem got worse after the Kenworth dealership in New Stanton, PA worked on my truck. Replaced the EGR cooler under warranty and repaired the A/C. Left New Stanton and drove about 90 miles to the Pilot in Breezewood, PA. and stopped. The truck wouldn't restart, shop at the Pilot came and and jumped me. Got the truck into their garage and they checked the battery connections. Said that only 1 of my 4 batteries had been properly connected. Never had the odometer reset to 0 after they worked on it. I was happy with their work. Will never let Kenworth in New Stanton touch my truck again.

 

They did disconnect the batteries at KW New Stanton. Besides not reconnecting them properly, they also did not properly reconnect the side panel that they removed to get to the batteries.