48,500 Loves points GONE

Discussion in 'Truck Stops' started by drivingmissdaisy, Nov 19, 2022.

  1. drivingmissdaisy

    drivingmissdaisy Heavy Load Member

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    Jun 10, 2019
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    Wow. This is the gift that keeps on giving. I just discovered that Loves points expire after 6 months. I was shot in March and just returned to work yesterday. I go to use my card and it's shut down. Points are 0. Nobody at Loves to speak with. They take the weekends off. Nobody even seems to care.

    I use those points to supply the truck with the things I need for work. Now I can't use them for anything.

    I guess on Monday I'll see how this goes but I'm not holding out much hope.
     
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  3. drivingmissdaisy

    drivingmissdaisy Heavy Load Member

    857
    1,526
    Jun 10, 2019
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    Yea, thanks. I already got that. I was in recovery for 8 months. 6 months was when I was just barely able to stay at my house during the day suffering from PTSD anxiety and panic attacks. That would have required me go to a Loves nowhere near my house back in August.

    And to think I was a diamond member for 2.5 years straight. Now nothing.
     
    Hammer166 Thanks this.
  4. austinmike

    austinmike Road Train Member

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    Missouri
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    thats alot of points. hopefully someone can fix it
     
  5. JoeyJunk

    JoeyJunk Road Train Member

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    Washington, PA
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    I’d definitely call corporate and tell them why you were inactive. I hate that expired points BS.
     
  6. nredfor88

    nredfor88 Road Train Member

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    Sep 26, 2019
    USA
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    I gave up ~80 dollars worth of points. The closest Loves to were I live is about 40 miles. Round trip in my gas guzzler, time, and lack of really needing anything, made me just say screw it and I let them go. I should have used them up the day I quit driving but I didn't realize I'd be sitting on my ### this long. lol.
     
    JoeyJunk and InTooDeep Thank this.
  7. bryan21384

    bryan21384 Road Train Member

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    Sep 18, 2009
    1918 Anywhere, USA 90210
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    Dang. That's s tough break there. If they are unable to fix it, the goodnrhing about Love's is that it won't take long tonbuild it back up. They dish out points very generously.
     
  8. drvrtech77

    drvrtech77 Road Train Member

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    Mar 20, 2010
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    Even though it clearly states on the terms on the back of the card that points would expire, i would definitely call someone in okc hq and explain the situation…
     
    mjd4277 and tarmadilo Thank this.
  9. RubyEagle

    RubyEagle Medium Load Member

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    Apr 17, 2010
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    The company you drive for "paid" for them. They won't give them back most likely.
     
  10. drivingmissdaisy

    drivingmissdaisy Heavy Load Member

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    Jun 10, 2019
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    Here is an update on this.

    I got an email yesterday from comments@loves asking me to get another card and give the number. Then scan the 3 receipts from fueling that day and send to them. I did that and they said it would be 3-5 business days before a decision would be made.

    I got an email at 10am this morning, my request was approved and all points have been returned to my card.
     
    W923, hotrod1653, F4T6UY and 17 others Thank this.
  11. snowlauncher

    snowlauncher Road Train Member

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    Mar 28, 2014
    Southeastern ID
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    You were shot and you survived? I mean the whole Loves points thing sucks, but you were shot and survived. A bullet penetrated your body and you didn't die, or suffer from a severe disability that would keep you from continuing on with your life. That's truly a miracle! Glad you're still with us!
    Yea, about that Loves points thing...
     
    drivingmissdaisy and Munch75 Thank this.
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