I actually use Amazon a great deal. I check their prices against others, and 95% of the time they are cheaper, especially with free delivery. With gas at $3 a gallon, you have to factor that in. I have never been refused any return by them, and they pay return shipping. You just have to drop it at a UPS place. You rarely even have to box it. As soon as UPS scans it, you get instant credit back to your account. It's no wonder they are putting the hurt on others.