Once you buy gorilla safety. They will never answer your phone call. Tech support never answer phone and their voicemail is always full.
Anybody using gorilla safety aobrd or ELD?
Discussion in 'ELD Forum | Questions, Answers and Reviews' started by brar, Oct 24, 2017.
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Gorilla_Joe and brar Thank this.
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I use Gorilla on my iPad and supply internet from my iPhone (hot spot), it works, but you have to hit the green icon and then drive mode, don't wait the system to sense if the truck is moving or not...... customer service sucks big green donkey
, because this company is one man operation
brar Thanks this. -
It works fine on my iPhone but when I try to use on android tablet using hot spot it won't work. May be it's just compliant with apple only.
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Their AOBRD is worse than Schneider's ELD. I meant what is the purpose of using aobrd if you cannot edit anything? This is a waste of money. I pulled up to TA for a 10 hour break, put myself on duty and fuel, went inside the truck stop without putting myself off duty. 30 minutes later, I logged off duty and tried to go back and change that 30' to 10' but not be able to. I called Gorilla tech support and after 30 minutes on hold finally got the answer that driver cannot edit anything, only admin can edit the log for the day before, not current day. Nobody can edit anything on the current day, even gorilla tech. Therefore, I had to wait another 30' the next day to get off my 10 hour break. At least when I drove for SNI, I could edit my sleep, on and off duty time as I wish. Anyway, this Gorilla system is ridiculous.
Verdel Thanks this. -
Driver/fleet can edit anything except taking yourself off the drive line. You can put yourself on, but cannot take off.
Once the truck does not move for 30 seconds, it then starts a 5 min counter.. no movement it then drops you onto On Duty (4).
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