Most drivers coming to our plant seem to know where to go, especially for shipping pickups. But a few check in with deliveries & Security will send them to various areas, , then no one is there to help them. I’ve talked to a few guys & walked them around trying to find the right people. I know this frustrates any driver, especially if he has other stops to go to. I think any company should give drivers at least one name & phone number, not just a company name. I had similar struggles as a service electrician. Got a work order to a WalMart. Took over an hour to find who had called us. Place had more managers than workers it seemed. I fussed at our dispatcher to always get a specific name.
How much of this do you guys see out & around?