Broker shenanigans! Lumper fee...

Discussion in 'Freight Broker Forum' started by Dino soar, Sep 19, 2020.

  1. Dino soar

    Dino soar Road Train Member

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    I did four loads for this particular broker. At every load they give me a number for a Comcheck that they pay for the lumpers.

    The first load I did for them I was having a problem with my software and I couldn't attach anything to the invoice. So that one took me a few days to get to them.

    Now on the rate con I think it says that the lumper fees receipt have to be in within 24 hours or 48 Hours something like that. So I went round and ran with them about the lumper fee for that first load and they swore upside down inside out every which way it wasn't a problem and I will get paid for it.

    So I get my first check for them and for all four of the trips they deducted the lumper fees from that first check.

    Now I did not get the check until 5 on Friday so I was not able to call them so we'll see what they say

    Now mind you I sent those lumper fee receipts in as soon as it was paid and I have the receipt in my hand I scanned it and I sent it to them before I even pulled out of the door. Only the first load took me a few days to get to them because of the software problem and because I really didn't understand their process.

    I mean it's really kind of ridiculous because I have the receipts that say they paid for it yet they took them out of my pay.

    I almost could see the first one, but I don't think it was a mistake they took them all. They have their own Department that handles accesories and that's right where they were sent to. I have the receipts and email to prove it.

    If I don't get paid it's not the end of the world I'm not going to have a heart attack over it and I'll survive. But fair is fair.

    Now I know I can't go after their bond on Accessory charges but is there any way that if they won't pay me that I can take action?

    Breaker shenanigans!
     
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  3. TheLoadOut

    TheLoadOut Medium Load Member

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    If more just started saying no to loads that involve lumpers, and it becomes harder for those places to get their goods, maybe the lumpers will go away, or the megas can have those places. Sounds like you have all the evidence you need. Maybe try talking to them one more time, if you get nowhere maybe a phone call to your lawyer would be your next course of action.
     
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  4. rollin coal

    rollin coal Road Train Member

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    In the reefer world and even some van freight lumpers are a fact of life. If I refused to book loads that required them my truck would never haul anything.

    Dino soar, are you invoicing these loads with the original rate con that you booked the load on before you realized there was a lumper fee involved? In other words, did you request an updated rate con with the lumper money added onto it? If not that might explain why you are not getting reimbursed.

    In a week with multi stop deliveries I might pay a half dozen different lumper fees amounting to several hundred dollars. In the 10 years I've been an owner operator I've booked a LOT of loads requiring lumpers and not once has any broker failed to reimburse me that expense.

    XPO did beat me out of $104 lumper money a few years ago but it was because I didn't read the fine print on their stupid rate con. I failed to take a pic of the freight on the loading dock and they refused to reimburse my lumper fee because of it. That was spelled out on the rate con as a requirementfor reimbursement. But XPO are jack ##### and they get no breaks from me ever if I even answer their ####ing call anyways, but thats a whole nother story. Point is, you probably have a paperwork issue here is why they didn't reimburse you.
     
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