Pictures don't really help. Unless you can get a picture of the truck, name and the shipper/receiver name in the background. The scammers are far beyond that.
Most shippers don't want to bother with this. They don't really GAF. It's a carrier or broker problem. Freight's not their core business it's just a necessary evil. The ol "that's not my job" or shipping/receiving people mad at all the normal stuff they have to do and then you or someone else wants them to do this and they view it as BS. Yeah kind of stupid but true.
I gather you have inspections? One truck with inspections with your age of authority would tell the tale, there.
They fall off of the database after 2 years. If a carrier has a program to bypass the weigh stations, it's pretty rare to get inspected for a one truck company.
The thing is, a truck usually gets flagged for inspection if the scale guy sees something on the screen he doesn't like. If a truck is overweight or the weight is not distributed properly, if the IFTA hasn't been paid, if the registration has expired, missing decals, a missing lug nut, etc. Things of that nature will get a truck pulled over. I have bypass, so I get called into the scale maybe 1 out of 7 times, maybe even less. But then once inside, they just wave me on through. So the fact that I have all my ducks in a row is actually HURTING me. I get turned down for great loads constantly because I have zero inspections. When I have time, I'm going to go into a scale voluntarily and beg for a Level 3 at least.
Yeah, scammers almost always have a solution for any obstacles. But it has helped me a few times whenever I go the extra mile and send pictures right off the bat.
Driver must call broker..Give the pickup number when the carrier arrives at the pickup. Then ask for picture of truck and trailer. That’s the only way that I think this problem can be resolved. Or give a wrong pickup number and they’ll be forced to call