Cheapest Brokers?

Jesus Christ. I'm always a little bit shocked when I hear about brokers being condescending to trucking companies... These people are the product you sell and you think so little of them? How does that work exactly?

Seriously anyone in sales will tell you that actively disliking or denigrating your product is lolbad. I generally go the opposite direction entirely. I tend to try to see everyone I deal with as positively as possible... Not because I'm a great guy but because it makes it a lot easier to sell you people to each other. (I have to sell the customer on your truck at a price you'd take, I have to sell you on putting your truck under the customers freight)

 

I'm on a load for them as I type this, I also got burned on the fine print in the rate con. They'll do anything not to pay detention. Never again. I booked it through the Vancouver brokerage, but I've also dealt with those Atlanta ones you talk about.

 

Yep they think drivers are trash and most likely that's their company culture. We laugh about it now but I was mad. They don't even get past the front door for a lousy quote now.

We all have choices out here and thats how the market corrects things. I fully understand and accept the fact some or many brokers will peg me as expensive and maybe even erroneously call me a gouger. That's fine because I know for certain none of them will ever say I was untrustworthy or not dependable. I don't want anyone wasting my time or theirs.

I instantly forget lowballers the second that phone hangs up. That's the game we all play and I get it. The personal insults and/or wishing ill will on a complete stranger though is different. That's uncalled for and for I don't forget those things.

Those Atlanta area code XPO's don't get the time of day from me. The Charlotte area suffers the same fate except on very rare occasions. A couple of weeks ago several late afternoon XPO Charlotte incoming calls were ignored. Then around 6pm I get a Charlotte number that popped up as some lady's number on caller ID a private number. It was her husband who was an XPO broker.

I suspected it was XPO before I answered, and almost didn't, but I did because it appeared to be a real need of my truck pursuing it like that. He was the "decider in chief" on this freight. That was part of the info in his no-nonsense load information which I was pleased to learn this was someone very familiar with their customer and not some idiot clock watcher wanting to punch out ASAP asking for an offer to log. Pretty easy to decide it might be worth it to entertain this one just once and it worked out.

I'm rambling but that broker never has an option from me 99.5% of the time and I don't give a #### what I might have missed. He's got more of a shot than the Atlanta area ones or Sunset does though. I'm sure they don't care either except once in a while they are in a bind. Me, all I have to do is deadhead back home and start over again so I'm never really in a bind.

 

XPO is fun to screw with. Call on a load just for fun.(agent in OH somewhere). Always asks if a certain driver is still here and then say's he won't load us until he's gone. Or the one who called the office to cry that a driver "tried to rape them" on a load.

 

Wait. He cried that a driver, "tried to rape them?" Gotta love that professionalism.

 

If I were rollin coal I would want that calls recording so I could play it over and over....