Arrived at this place to pick-up a load that was brokered to my carrier I am leased to. Was there a few minutes prior to my "appointment" time. Was told to drop the trailer on their trailer lot and LEAVE the property, that they would call me when trailer was loaded. About 9 hours later it was done, but I didn't go pick it up until my 10 hour break was done. Wasn't paid a single penny for detention. I moved that load to Clopay in Farmers Branch, TX, and had a 3.5 hour wait for them to unload it by hand. It was loaded and unloaded by hand, a bunch of garage door panels and parts. Worst shipper/receiver I have ever been to in my life. Cheapest, too!