Detention or no?

Discussion in 'Freight Broker Forum' started by Dino soar, Sep 15, 2020.

  1. TallJoe

    TallJoe Road Train Member

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    They should have said that this is a work in pick up or it would end up a work in after arriving inevitably late. I avoid such pick ups because I have little tolerance to be on a shipper's mercy to get loaded and then possibly at a receiver's side. I actually bailed out on a few such pick ups after discovering that they sent me there without making me aware that I was to perform a recovery load. I will never tolerate deception. Now I know better how to avoid such loads by simply seeing who the shipper is - some shippers never have open window FCFS pick ups.
    I might consider a recovery load but only if the detention is secured and more importantly the receiver has a firm delivery appointment for this particular "recovered" load and I have to verify it over the phone.
    As far as the detention here, it is little you can do after you are loaded. It is up to them to do the right thing or not. I think you deserve it and if it was up to me, I'd pay you some but I don't think I'd make a good broker by being so generous to carriers. :D
     
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  3. Dino soar

    Dino soar Road Train Member

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    Thank you all for the advice.

    The heck of it is after all of this they loaded me way heavy on my drives. The whole load is in the front of the trailer. If you look in the trailer literally everything is in the front of the trailer. I know I am overweight because my scales in my truck tell me so.

    So they tell me I have to get on their scale. But their scale is broken. So now they tell me that I have to wait so I wait awhile.

    Then they tell me that I have to go to a cat scale and bring them the receipt and they'll reimburse me and then they'll move the load around. I said can't they just look at this load and see it's not loaded right? No you have to go get a CAT Scale receipt.

    In the meantime I have to say the broker has been really good. He's trying to see if he can truly get me an appointment that really is an appointment that this is not going to be stuck on my truck. He also is willing to give me something for this which I think is a good gesture seeing as there is no guarantee for this. He has been very reasonable about everything. And he has told me no hard feelings if I do want to dump this load.

    I've been looking for other loads but I haven't found anything yet. So we'll see if I find a load or if the broker can actually make a solid appointment. At this point I don't even care if this stays on overnight and I have the appointment tomorrow because most of the other loads I'm looking for are for tomorrow anyway. And I really really got a good rate for this.

    So we'll see what happens shortly.
     
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  4. Dino soar

    Dino soar Road Train Member

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    Just to let everyone know the ending to The Saga...

    I found a load that picks up not far from here that delivers not too far from here that pays better than the original load luckily.

    So now I'm working on getting these guys to unload me so I can get out of here.

    That was a crazy night but I'm really glad I found another good load!
     
  5. JimmyTwoTimes

    JimmyTwoTimes Light Load Member

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    Haha thanks for sharing Dino, always something interesting in this crazy industry. I hope the broker helps you out with a TONU or some layover/detention money.
     
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  6. Midwest Trucker

    Midwest Trucker Road Train Member

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    I had a fun one today.

    Broker says delivery appointment is at 5pm. About 3pm and 1 hour from arriving to delivery, they say the receiver changed it to 1am. We go check in at receiver anyway, they say it’s always been 1 am since the order was sent in and this has happened several times before.

    Clearly the broker is locked into a contract, and with freight plentiful, they can’t find trucks to deliver at 1am without taking huge losses. So, they sucker someone into the load by lying, and then change the story and expect the carrier to bend over and deal with it.

    Unfortunately, they miscalculated and booked on a carrier who has multiple trailers and a yard nearby. So, now it’s pay a $250 redelivery, and there are limited time slots that we have to be able to go redeliver it. I may even hit them with trailer detainment as well. I offered to turn it into a drop trailer but that wasn’t acceptable to them.

    Games go both ways and I’m in no hurry to get their load there without a time that works, and extra pay.

    Edit: Why not just wait until 1am? Because we already had a loaded trailer back in the yard for this truck to have 200 miles away by tomorrow morning. We would lose money, plus screw an honest shipper and broker on the other load. Not to mention HOS.
     
  7. PPDCT

    PPDCT Road Train Member

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    Well, good on you, man. I hate it when people play games like this.
     
  8. JimmyTwoTimes

    JimmyTwoTimes Light Load Member

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    Yikes, that's a shady thing to do to a carrier. Excuse my ignorance, but is it against the rules here to share who the receiver is? We've had issues with some of the bigger grocery distributors in the past (fairly infrequently but its such a PITA to deal with I remember almost every time it happened) where there was some type of disconnect between the actual receiver and their centrally located scheduling team, and they let us know at the last minute that they moved our appointment time. A couple of times I even forwarded the email we received from the customer just so the carrier knew I wasn't doing anything shady.

    Hope it all works out Midwest.
     
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  9. Rideandrepair

    Rideandrepair Road Train Member

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    Doesn’t matter who the Shipper is, In Midwest’s case, the Broker was the Culprit. Some think they’re being smart by lying, they need to be held accountable, and hopefully they’re lies will backfire on them. The Broker shot himself in the foot, I doubt Midwest will take another load from him. Every time something like that happens to me, I swear I’m going to start calling every receiver and verify appointments. But I rarely do. At least the Broker was working with Dino, instead of stringing him along. Never know, might get some good loads from him in the future. A lot of Brokers appreciate being reasonable, and especially honest communication. Honesty is truly the best policy. No matter how bad the info. No surprises that way.
     
    Last edited: Sep 17, 2020
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  10. Dino soar

    Dino soar Road Train Member

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    I agree with that 100%.

    In the midst of that crazy day they told me they were going to take the load off of my truck. Then I found another load it was an hour away to pick up it was a great paying load.

    Then they told me they would not be able to unload me. The first broker was trying hard, I myself was on the phone to the people inside the building, and here I am with a load that I can't get off the truck that may sit on the truck for several days and I have a great paying load so what do I do?

    I called the second broker and I explained the situation completely to him and I told him I don't want you to have any surprises I want you to know exactly what is going on. There's a good possibility that I'm going to be late for the appointment that we have and if we can keep the load I will keep you posted.

    He said that should be okay because it's a 24-hour shipper but he said he had no idea how long it would take them to load me working me in.

    I told him it was a really big window for the delivery so I'll be happy to sit there all night just to take the load no problem at all.

    He agreed to let me stay on the load and he was very happy that I was letting him know what was going on.

    It just worked out that when I got down there they loaded me within the hour and I was on my way.

    I touched base with the first broker today and they're working on trying to get me some compensation for that.

    I think that's pretty good because at this point they could just tell me to pound sand because we have no contractual obligation whatsoever.

    Even though that was one of the most insane days that I have ever had in Trucking, it was a really good feeling to know that broker a was really trying to work with me and help me and broker b was happy to do the same as long as I updated him and communicated.
     
  11. Rideandrepair

    Rideandrepair Road Train Member

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    Never fails, what a roller coaster ride. Everything’s all set, falls apart, and works out better. It’s a great feeling, when everything works out after all the challenges. Never a dull moment. Glad it worked out.
     
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