Detention Pay

Why did he let them deal it down? That is a $925 hit to your pocket.

 

First off and most Im[oprtant question: DID YOU GET IT IN WRITTING? The Agent should have sent you a rate sheet on confirming your Det pay?
2 Like autocar said youll get paid, but its when the customer pays, samething with a TONU.
Off the average 90-120 days

 

Here is my wonderful story with this so called detention pay.I was waiting in a parking lot for 23 hours and i called customer service and the agent every hour.I was ''promised'' detention pay on this waiting time..So i figured what the hell.I get $40.00 and hour after the 2 required hours.So i just sucked it up and dropped my trailer and went into town and got some things done..

Once i hit the 23 hour mark i called again and again..All seemed very well and i assumed i was getting the ''big money''.I finally got my trailer back and it was loaded.The shipper even put the times on the paperwork for me.

This is when i became enraged.I did not see any detention for one month.So i went up the chain of command and got some answers.The answer sucked and i no longer pull for DUV.

What i was told from L/S Corp was this.And mind you that no one told me.After the 24 hours i was waiting it went into ''layover pay''..On the bills it was 26 hours i was there waiting.I was thinking ''big money''.That was not the case..24 HOURS X 40.00 = 960.00 FOR DETENTION..Not the case..

Landstar looked into the ''contract'' with this customer Colonial Windows in Virginia.It does indeed state that after 24 hours it kicks in to ''layover'' pay..Which is much much less than the 960.00.I was in shock and not to happy.DUV never told me this and i took there ''word'' for it..We had a three way with DUV and they LIED.I ended up recieving 340.00 the ''layover'' pay.Landstar actually went to bat for me and helped me anyway they could.

So i learned alot from that and at the time BCO Services taught me alot..First thing is i had the choice to leave after 2 hours.I would of not been in any trouble..So looking back i should of ran..Second i should of got all this in ''writing''.I did not..Third i should of called Landstar and ask the higher ups what does it state in this customer contract AND NOT BELIEVE DUV SNAKES...

In the end i learned some great lessons.I would bet you are not going to see 2,000 bucs..Keep us informed and let us know what you get...

 

If it is not in ''writing'' like you said.Chances are it will never show up.Last year i lost alot of detention pay because it was not in ''writing''.L/S Customer service will want proof and not just hear say.