As I said earlier, I ask about some loads upfront. If it's over-sized and requires a crane, I always ask about detention. I don't play that game.
Last week, we hauled highway signs. We were the second load. The guy with the first load, encountered high winds and damage to the signs. My husband had to wait for them to redesign and build new containers for the signs. We should charge them for 4 hours. He had to sit for 6 hours, before he got loaded. He was on time, waited six hours and delivered everything, on time. No damage. Had I known, I might have pushed the agent to bump our pay.
Sometimes, you have to pick your battles. It was a good load. The agent *should* remember that we didn't raise Hell. If they don't, I do.
Eventually, an agent might *really* need our truck. If folks don't treat us fairly, we just won't haul for them. If they call and ask, I tell them why we will not haul for them, or XYZ company. This week, I called about a certain load and the person who answered the phone told me it didn't exist. After two days, and voice-mails, I called again, because it was still on the board. I got the agent. She was sweet as pie. I asked questions and she told me I was mistaken. I got bent out of shape. I said, "Just change the date, please." We can't have the load going to Texas. We can have a load going to CO. I want the load to TX. Why is it on the load-board, for two weeks, and we can't have it? It's STILL on the load-board.
We took the load to CO, and now my husband has to have a drug test by 5 pm.
I either talked to an agent who has a split personality, or they run the office out of the house, and I got the 15-year-old daughter. Cody told me I never talked to her, but she was happy to give my husband the CO load. Just in case I called the wrong number, and got trolled, I checked my call log. I called the KRU number, every time.
Yeah, KRU/KRV will gaslight you. They're on my list.
Detention Pay
Discussion in 'Landstar' started by truckfam, Mar 12, 2013.
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That's the beauty off email vs phonecalls.
landstar8891 Thanks this. -
I learned the hard way about ''handshakes'' with Landstar Agents..When i start asking for ''confirmation'' and the Agents start stuttering,i am sure they are hiding the FACTS of the load.So then i stand my posistion and STAND MY GROUND..No paper trail,I will not be covering the load..I am here to make money for my small business.I am not into doing ''favors'' so Agents can make all the money..
truckfam Thanks this. -
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Dogcatcher does most everything for FREE around here at L/S..He sits on docks for FREE and laysover for FREE.He even finger prints every load and even puts it away for the Union Dock Workers for FREE...
He takes loads from NY to Florida for Dog Biscuits and 2 hot dogs from the Pilot...
I have watched Dogcatcher run a load of Dog Food all the way to Cali,just for one case of Beef Jerkys...
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