disapointed in western star

Amen. After my 08 is worn out i'm trying something different. Very disappointed in overall quality and followup on warranty issues.

 

Quite the opposite experience here. I've had a W9, 379 and a 387. Now I have a 2012 4900EX with Detroit power. Love the truck! It's the quietest truck I've had. The room is amazing (I have the 82" stand up sleeper). The only complaint I have is the Detroit ain't no Cat. I've got the 560/1850 motor. Dealer support has been great so far.

 

Had an '87 (a great truck) and a '97 Star. My biggest complaint with them is the wiring sucks. As i said, the '87 is probably the best "allround" truck i have been in. Not alot of room, but dont live in it. The '97 has the larger cab and the room is nice.
Freightliner bought Star around '00. Not being a freightliner fan, i hopefully will not be in another Star?

 

You just need to find a dealer who deals with WS more. I'm lucky and the dealer near me deals mainly with them since they are a very popular truck around here. US Steel only buys WS trucks along with Mittal and a lot of the guys running coils. Also Michigan had a HIGE number of them on the roads.

That being said, I stopped at a dealer in Dubuque and the guy looked at me dumbfounded when I asked for parts. So it's just dependabt on where you buy them.

Why not just use the dealer who put your glider together or did you buy it from somewhere far away??

 

I had a 96 western star good quality truck loved that truck problem is freightliner took over and the quality went downhill

 

There is good and bad in all makes and models, even Pete's....
Volvo quality has really gone down hill the past couple yrs, trucks always in the shop, ect...

BTW, it was 2002 is when Freightliner took over and moved the plant across the border.
I have been very lucky with my 2001 model. I really don't have any complaints except that I admit they lost their minds with some OEM part prices.
As a whole, I've had a 1/4 of the issues with this truck as I had with my 1st truck I bought, a T600

I truly believe that all these mfg are moving too fast, making too many changes and not perfecting on the changes they already made. It seems like every yr they've made a body change or added a bunch of gadgets to the truck that drive prices up and quality down.

 

Bought the 5700XE...560/1850...go-torque...great drive train...good service across Canada so far...but cosmetically the thing has all kinds of issues..from Windows...water leaks..visor bolts falling inwards and hanging from chassis..both seats hot all year round..software was never updated after buying ending up limping about 200kms at 80kms..all kinds of issues related to the Emission boxes...burnt a few of them until disabled...there's more

 

Hate to bring back such a old thread but I have a very similar experience. I bought a brand new 5700xe and now have 50,000 miles on it and it's had over 20 things fixed on it already, a small things, nothing that out me in the side of the road but I can honestly say the fit and finish of these things is bad.

 

What all have you had to fix?