Have you ever heard the saying "you catch more flies with honey than with vinegar"? The same applies here. You want to be polite and it makes a world of difference. Not to mention actual facts would be nice.
Frankly I have no issue with what he said and how he Said it.. How many people are so darn worried about being politically correct and how they say something to people for what they say its stead of telling it like it is because so many people a word about hurting others feelings.... There are a lot of folks in these government offices that have no business being in their positions they're dumber than dark....
People that believe the ELDs and HOS are the reason and did thing the old way. Will always blame them. They will never say I need to change the way they run their truck or business. It's more easy to blame someone or thing, then changing the way you do things.