There are a few federally-protected groups you cannot discriminate against. If you are not one of those (race, color, religion, sex, national origin, age (40 or older), disability or genetic information then discrimination is NOT illegal and may not even be wrong.
You hear all the time about people that just love their insurance company. They got a "good price". You don't know how good or bad a company is until there is a claim. The brokers in this case know, Progressive has lower rates because they don't pay or they under pay.
That's still a lame reason to deny the quick pay. Claims can still be filed past 30 days, does it mean the op would not get paid had he chosen their standard term?
It is strange that Progressive could have this bad reputation amongs certain brokers. It has A+ financial rating and is it widely popular with top notch 'domestic' and direct customer service. I remember It was super quick and unproblematic to process my claim after extensive damage I once got, hitting a deer. Maybe too many frivolous claims by unscrupulous brokers or receivers? For example, receiving a shortage claim two months after delivery, POD signed clean with seal intact. The claim was rejected. It was nipped in the bud, but they tried.
I'm honestly not sure. I was completely speculating. Again, I don't work for the brokerage in question, so I have no specific idea why @86scotty was denied over Progressive. I can only guess at the rationale. It's not that they're financials are bad, or that they're necessarily a bad insurance company. But very frequently, I've seen them drag the claims process out. I've watched people lose customers over it, and have #### near lost customers over it with them. Without going into specifics, at my last company, when I first started, they were into year one of a two year long battle with Progressive over a claims issue.
They aren't in business to hand money to people. They are in the business of increasing the value of their stock
My uncle has been told the same kind of stuff. His insurance was with Progressive. Some loads he couldn't even haul because of having that insurance. I think Progressive supplements their losses insuring a crap ton of bad drivers with state minimum policies by bending truckers over and really cramming it in there.
If you want to read sometime or get bored, look into G Edward Liddy. He ran Allstate for about ten years. He started a policy that profiled claimants and they decided a group of people would not fight. They basically told them to pack sand, they were not paying the claim. Especially car crashes and home fires. Based on income, education level etc they were fairly certain these people would not fight claims that were under about 20 grand and just go away. They made billions doing this. A lot of other companies did/do this to a lesser extent but Allstate had software that helped them do this. They were the pioneers of this stuff. Internal manuals and communications got out in the 90s and lawyers got a hold of it.
Edward M. Liddy, for those, who like myself were on the first cup of coffee and confused if El Hueso was calling G. Gordon Liddy the Allstate guy.