Exterior Maintenance

If this client has enough money to hire a marketer I would hope that they have enough money to hire a well experienced and qualified individual that has a background in this area. That person could probably answer 90% of your questions and this place would be great to get that last 10%.

 

Why owner-operators?

Are you asking fleet owners?

Clean and polish are the terms I think would be appropriate.

People who do a crap job. This matters a lot. Most do not understand what the paint is even on a truck.

Word of mouth, and advertising at truck stops may be the best way to find the right person.

Wheels ... fuel tank ... ??

Having someone understand what type of wheels on the truck matters, knowing ALCOA has two types of coating and one requires different care than the other matters to us.

I do it as a part of routine maintenance.

Driver retention.

Just understand what it takes to actually clean, wax and polish a truck.

It isn't about you, but I get what you are driving at. It is about the person who wants my business, he better know what he is doing.

 

Scratch up a mans fuel tanks when you polish them, you will hear all kinds of slang that it turns out you already knew.

 

I had a kid use a brillo pad on my aluminium bumper guard once and scratch the hell out of it less then a week after i got it. I suprised myself with the tyrade because that thing was EXPENSIVE.

 

I would be mad too. All the shiny stuff is expensive. He should have known better. Hopefully after losing half his bottom he learned not do to that stupid stuff.

 

The best marketing is social media and word of mouth. Show that you know what you’re doing.

Also have the right equipment for the job. In the spring time I want my wheels pulled off to be sanded and polished. If I’m paying for paint correction I better see some scaffolding when I get to your shop.

If a job is outside your comfort zone I’d rather be told no than end up with a terrible job. I had a guy say he could touch up the polished front on my cattle trailer and it looked terrible. I ended up having it corrected down in Wildwood a couple days later.

 

I usually use those before I start cutting with rubbing compound, usually smooths out the last grit of wet sanding I did

 

True. But there is a diffrence between buffing out chips and scratchrs from the road and some ####### scratching the hell out of a brand new guard. Same as if he had sctatched up my paint. Fixable? Yes. Annoying as hell and unprofessional? Also yes