Farm2Fleet

Sorry about all your problems with the Volvo. It will get better !

 

the hard part is finding a GOOD Volvo shop

 

..........

 

Don't let those monkeys in Seattle touch your truck. If you have questions I will pm you the phone number from our mechanic and he will give you about 500 examples of stuff they have screwed up on our trucks.
The best experience I had so far was TEC in Willsonville OR. I went there once with out an appointment between drops in Portland. They fixed a couple of warranty things and ordered a small part and sent it to our office so I could install it myself that was warranty also.

 

Chattanooga Volvo took 4 days to install a turbo "company truck" 4000 miles later the egr tube's "both" blew-up... as in one of them went thru the side of the hood...! flagstaff Volvo it was because when the turbo was install they bent the egr tube's......

tyler tx Volvo ruined the head (same truck as above) by not torking the head correctly when they changed the injector cups

Chattanooga Volvo took 2 weeks to replace the head, they didn't order ALL THE PARTS at the same time, got the head but no head gasket, then no cam bearings, then valve shims... 2500 miles all the injectors and cups had to be replaced because they didn't seat the injectors correctly....

elpaso tx Volvo stayed open a extra hour to finish installing the injectors and cups on a saterday

TEC in Willsonville OR

if I can I will always try to get to leardo tx valley truck. fast & cheap... showed up at 10:00 with white smoke out the stack.... 11:30 it's a bad egr cooler truck finished at 17:45 with new egr cooler 2 new egr valves all for under $3k

 

The problem is with the EGR ISX, when the turbo is replaced many more things have to be replaced and cleaned at the same time or it will go out again and again. That is straight from a very close friend who was a warranty writer in Indianapolis at the Cummins HQ and then after that was a service writer at the Cummins shop in Chicago. To many shops try to go the cheap route and not do all the work required.

 

all of what I said was a Volvo with a Volvo d13

 

I live near Chattanooga and I wouldn't take a lawn mower to be repaired there at World Wide Equipment! If I have to take my Volvo someplace I take it to Volvo in Nashville.

Bill.....We do need to get together sometime! Can you keep a team busy with a 48 ft conestoga flatbed?

 

Nashville Volvo is good but I had to have words with them the last time.....

the work was done right but who ever the a-- was that took it for a test drive took a turn so fast my fridge came out of the cabinet, frozen food on the floor glass shelf was on the floor ice qube tray was on the bed.......!!! and they didn't tell me about it at the time just closed the curtain...

went off on the service writer and the mechanic then went back to the truck and fixed every thing, the next day went back and went off on the shop manager because I didn't even get a SORRY the day before... I will say the shop manager was a stand up guy about it, he even offered to pay for the food

I will be back....

salt lake city Volvo lost ALL the keys to my truck.... we dropped it off went to the motel 2 days latter they call and asked why we took the keys with us...?
"they need the keys to start the truck to check it out" the truck was in the shop, when we left it was parked OUTSIDE with a trailer... they had to make new keys for the truck, gladhand lock, kingpin lock, and buy us 2 new master locks, we used then on the doors when pulling hasmat in CA.

when you find a good shop work with them anytime you can. get a relationship going with them it will work out for you in the long run....

I have a very good relationship with the leardo dealer, I get in faster, I can call and tell them when something is wrong and they will be ready for me when I get in, they will special order parts in for me and I don't have to pay for them before I get their, rick (manager) knows I want to go to the bigger fuel tanks I have 120's and want to go to 150's

he had a new truck come in and it looked like someone keyed 1 of the tanks so they had to change it he called me and asked if I still wanted to change tanks because he had a NEW $1,800 150gl drivers side tank he would let me have for $300.... he's holding it (unpaid for) for me now