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Freight Claim Letters

Discussion in 'Freight Broker Forum' started by tricarriers, Aug 9, 2021.

Page 2 of 2
  1. Aug 9, 2021 #11
    tricarriers

    tricarriers Bobtail Member

    18
    5
    Mar 7, 2018
    0
    I do not mind paying the claim as long as it is justified. But I am just appalled at how they figured the bin that was double stacked spilled during transit. And I do not why this broker is not providing the letter from the claimant.
     
    tricarriers, Aug 9, 2021
    tricarriers, Aug 9, 2021
    #11
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  3. Aug 10, 2021 #12
    JimmyTwoTimes

    JimmyTwoTimes Medium Load Member

    403
    1,028
    Aug 23, 2019
    0
    I believe we include a copy of the commercial invoice from the customer and have them fill out and our claims form, we send both to the carrier when filing a claim. I'm not a claims specialist, so bare with me, but I believe the broker/customer is obligated to provide a commercial invoice or some other proof to establish value in a claim.
     
    JimmyTwoTimes, Aug 10, 2021
    JimmyTwoTimes, Aug 10, 2021
    #12
    p608 Thanks this.
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