Freightliner Warranty Work

my company has leased trucks thru Penske. we drop them off at penske, they drop them off at the dealership. sometimes it takes us a week to get our trucks back, sometimes it can be 3 months...no kidding.

but that's on my end of it, i'd hope an o/o gets a better turn around time.

as for warranty work, i can only say that the warranty will be honored by a dealership only.

 

yes, by our contract, we get a free rental loaner truck..i am not sure an o/o gets such a deal, unless that was in the sales contract.

 

I’ve had several Freightliners. They have been great as far as taking care of warranty work and not trying to weasel out of paying for it, no matter where I went all over North America.
I had an a/c problem they fixed five times over three years, after the warranty expired it went in again and this time they actually found the real problem. I did have to pay for it at the time of pickup, but I saw the warranty rep later, they looked it up on their records and did reimburse me for it.
Another I changed the starter myself as the dealer couldn’t get me in for four days. They did cover the starter, but I supplied the labour.
Best if they look at it themselves.

 

Being that its warranty work you HAVE to take it to a dealer. There is the odd exception like @uncleal13 had but that usually is only given to guys the dealership has a good and long term relationship with. Its not exactly an everyday thing from my experience.

 

Why are you asking?